Archdale, North Carolina
Reviews
7 reviews
Quindale Williams
debbie ayers
Yesterday I visited with my relative who lives here. It was EXTREMELY clean and there was no foul odor anywhere we went in the building. She was happy to be there, with no problems.
Rebecca Shipman
If I could give 0 stars I would! I am a former employee of North Pointe and though I loved the residents and med techs the office staff, namely Amber, has zero levels of professionalism! Her attitude through the phone absolutely sucks! And being as though the office staff is the first level of contact the way the speak will turn you away and make you question if the facility is a good place for your family members! I needed some information that belong to me from the facility and I have yet to hear back and when I call I dread having to communicate with Amber! I will be calling Monday to speak with someone over her head until I get results!!
Shahzad Khan
This place is so low, literally.
Cindy Stanley
My mother was a resident of this facility for all of 2 months. The office staff is where the problem lies. In the time my mom was there, she had maybe 3 showers. She is deathly afraid of dogs and one was allowed in her room daily. She was not allowed outside to enjoy the sunshine. It was not a good experience at all. He care plan was never explained to the CNAs.
