Name: Amber Court of Westbury
Address: 3400 Brush Hollow Rd, Westbury, NY, 11590
Telephone: (516) 334-3838
Rating: 4.1395

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Amber Court of Westbury

43 Reviews

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Nancy B.

My mom moved to the Alcove at Amber Court a little over a year ago. The staff is wonderful, from the greeter who meets you when you walk in, to anyone you come across, they always take time to say hello with a smile. The Director and doctors are quick to respond when I call or email them. The care that is given is terrific; my mom is looked after so well that it gives me peace of mind knowing shes safe. The facility is well kept; Maintenance is always vacuuming, shampooing rugs, adding a fresh coat of paint, etc. The activities are endless, there is always something going on, from a conversation on a specific topic, to painting, to dancing to live entertainment and so much more. I am so happy that we chose the Alcove at Amber Court for my mom and would highly recommend it to everyone.

Donna Malvory

Its very rare for me to write a review on anything, but having my loved one live at Amber Court has comforted me to no end. It confuses me when I read other reviews stating that this place is anything less than 5 stars. The staff are so sweet, and its lovely to watch them engage with everyone and sing along to all of their favorite songs from their time, dont get me started on how they dance with them as well. It brings so much joy knowing that my family loves Amber Court as much as I do, I feel happy knowing that my family is at the right place.

Mike U

My mother has been a resident for 5 years and I am beyond impressed with the care that she receives. Her caregivers are helpful and can anticipate her needs which is good since she cant always express herself. The interaction between the staff and the residents is wonderful to watch. This place is run extremely well I think because the administrator spends a lot of time on the floor with residents and staff. Its amazing that she knows everyone by name. I would highly recommend Amber Court to anyone.

Joan L

My dad has been a resident for almost 5 years and my sister and I visit several times a week and we feel like part of the family. The director always greets us with a smile and always knows where to find my dad. We love the care staff , my dad has dementia and always looks well taken care of and happy even though he cant tell us how things are going its obvious to us that he is receiving excellent care. Thank you

Roe K

My mom moved into the Westbury location months ago and we have been so pleased with the transition. She was living in her own apartment and we were worried how she would adjust but the entire team made it smooth and she is very happy. Megha has been wonderful in Assisting with details in the absence of moms case manager and the administrators quick response to some initial bumps in the process and prompt resolution have put us all at ease and confident that we made the right choice.

Jo Cohen

Moms been a resident for years and I love that everything is now newly renovated. Building looks great and I love the new flooring in moms room. Mom is happy and has a lot of friends. Staff is very caring and treat you as one of the family.

John Lomani

My grandmother has been living at the Westbury location for over 5 years and my family and I are so grateful for the amazing care that she receives. Her quality of life has improved by the socialization with other residents and the robust activity schedule that keeps her busy from morning until night. The caregivers are so attentive and the administration is always accessible and that gives us such piece of mind.

Kathy Peranzo

The worst place to put a human with dementia These people are left filthy and even though you may have their clothes labeled you can be sure you will never see them again. The dont try to stimulate these poor souls they just put them in the common room & put a tv on. Down on the regular resident floor they have live entertainment. The filth in the residence room is disgusting no soap to wash & overflowing hampers. Do not put your loved ones here

Darlene Hartman-Piccolo

My father has been here about 7 years now. I honestly dont know what I would have done without Amber Court. The customer service that my dad receives is impeccable!! The facility is very clean and food is excellent!! Thank you so much to Traci Koontz and the entire caring and loving staff for giving me peace of mind knowing that my dad is receiving the best care possible. Would highly recommend Amber Court!!!

Cathy Rizzo

My aunt has been living there for over 10 years and the staff at Amber Court have adapted her as family. What is particularly pleasing to me is that most of the same staff have been there the entire time which says a lot about the environment and also explains why the continuity of her excellent care has always been present. Ginger the activity director is above wonderful and the administrator Traci is always visible and approachable. I love my aunt but am unable to care for her at home and feel so secure knowing that shes in such a loving environment that is equal to being in her own home

Yossi Snyder

Have close family at amber court and love the place, I am aware of the difficulty in caring for the elderly with Alzheimer's and am in awe with the patience and understanding the staff deals with the residents.My family love to visit the Alcove as it is a brand new beautiful building tastefully decorated with calming affects.Staff are always attentive and helpful always going the extra mile to ensure the residents are cared for and happy.The Recreation director Is the most amazing individual!

Rebecca Hudson

The decision to place my mother in an assisted living facility was difficult. It was made easier by the staff at Amber Court. I know that my mother has help 24 hours a day. Daily activities keep her engaged. The meals are delicious and remind me of the foods she cooked. The facilities and serves are excellent, but what really impresses me is the staff. Most importantly, she is safe. I know that she has immediate help if she falls or needs help. She has a sense of independence, but with gentle and supportive supervision. I will happily recommend Amber Court Assisted Living to anyone who asks me.

Luis Morales

Great place very caring , my father loves jt

Darren Gang

Trying our best to get him.out. Understaffed. Undertrained. They have do not have any systems or management in place. Pass on this place if you are able to.Important update we did get my family member out!! Much better place. However, we heard that Amber Court of Westbury has a new policy that aides cannot speak to family members and family members cannot speak to.the aides. Nice move(not) management for.promoting a friendly atmosphere for residents and families

AJayy Phoenix

My aunt is here and they are amazing! I recommend this facility to everyone who asks!

Kim Leeis

My grandma has been a resident for 5 years and she is thriving. She isnt always easy to deal with and the staff there is amazing on how they handle her They are very caring staff and an administration team who are very responsive

Tia M

My mother was a resident of Amber Court for many years. The Care that she received was superb and if there ever were any issues I felt comfortable to bring them to the administration to be reviewed and resolved I would highly recommend Amber court in Westbury for any of your loved ones

Fernando Ferrales

I have a few friends parents here and this place is amazing. Very great staff!

a b

my uncle loves this place and Im super appreciative of the service

Robert G

My mom has been here for over ten years and she absolutely loves it. The staff is always wonderful and I know shes in great hands!

Lorraine Barker

Very understaffed. Difficult to get aides to help my mother with simple things if they were not assigned to her. Case managers seemed overwhelmed. My mother is in a nursing home now and the comparison is unbelievable. The people who work in the nursing home smile in the halls, say hello, seem to like their job very much, make sure my mother gets to activities, the activities are appropriate for the population - unlike at Amber Court. There are always two choices for every meal and if the second choice is ordered it arrives probably unlike at Amber Court where at times my mother had to wait 20 minutes after everyone else was eating before she got her choice.The move out of Amber Court was the best thing that could have happened to my mother.

Karen Munno

Today I moved my mom out of Amber Court of Westbury. We moved her in 2 years ago and she could walk and take care of herself. Today she can't get out a wheelchair, her leg muscles have contracted to the point she is in a constant fetal position. If the aides had taken the time to encourage her to walk with her walker, instead of putting her in a wheelchair everytime she said her leg hurt, or management giving her the physical therapy she needed, she probably wouldn't be wheelchairbound with pressure sores on her buttocks. Today, as I was packing her clothing and personal items (which I asked for maintenance to bring me a cart so that I didn't have to carry heavy bags to my car and never received) all I saw were baby roaches running on her bed and pillow. If my mom didn't need her clothing, I would have thrown it all away. If it weren't for their Activity Director, I probably would have given 1 star and only because that was required. P.s. Thank you very much to the Maintenance staff for all of your help in taking my mom's things to my car. I hope you never have to ask for help and it never comes!

Colleen Picciotti

My mother lived in the Alcove for 6 months. The conditions were horrible. The entire staff is totally overwhelmed from housekeeping to aids to maintenance. I complained almost every visit about needing more staff (2x a week) and Nothing ever changed. Residents are not bathed enough, her clothing and bedding was often soiled. The whole place smells of urine since the residents are not changed often enough. The basic hygiene care of All residence was horrific. Residents are stressed out and confused and staff is too overworked to try and calm them down. Do not put your loved one here, I wish I had moved her sooner.

Wendy Blidner

This place was disgusting !!! I wouldnt have given it any stars but it wouldnt post unless I placed a star. The aides werent helpful at all! I saw many of them sitting on plastic bags because they didnt want to sit where patients sat because they knew things were not cleaned well!! It smelled bad and the meal plan was terrible, serving hot dogs about 3 times a week!! I took my mother out and brought her home.

Jessica Broomstein

This Assisted Living in Westbury NY is one of the cleanest Assisted livings i have ever seen. 5 stars

Motti Eli

Nice, clean and safe place for my family member. I would definitely recommend this place

A W

if you love your family member you won't bring them there

Elizabeth Bunt

Amber Court Assisted Living in Westbury in the cleanest asssisted living i have ever seen. When my dad went there he had a few questions and requests and Amber Court Assisted Living was very helpful in assisting my dad in everything he requested and needed.

Jimy Meza

My Grandma loves this place

A1 Towing NYC

Best Assisted Living out there. Amber Court of Westbury takes care of the people who live there with passion and love.

Geoff Cohen

Very caring and loving staff!!!

josh lugassy

Amazing people to work with!

Adina Edery

Beautiful building !!

Land Sky

good

Patrick Kelley

Raphael Lugassy

Delonzo H

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Amber Court of Westbury

3400 Brush Hollow Rd, Westbury NY, 11590

Call now: (516) 334-3838

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