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8 reviews

Roscoe Community Nursing Home

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marker Roscoe, New York

Reviews

8 reviews
Susan Hacker

07/23/2019
I have worked in many skilled nursing facilities as a Registered Nurse. I find the staff and management team at Roscoe Rehab and Nursing Center very caring, kind, professional, and concerned about each and every resident. I would have no problem placing my family member in this facility.
Stacey Marine

07/20/2019
I would not take my family members or loved ones to this facility they treat the residents like they are nothing and barley do the care that's needed I've had a family member here who laid on the floor for a hour after falling and was told that she had to wait bc they had other people to tend to all the aids do is sit behind the desk on there phones and disrespect the residents.ive had multiple resident complain of abuse to me and when reported nothing has been done. THIS FACILITY SHOULD BE SHUT DOWN!
Irene Rodriguez

07/03/2019
This facility is a blessing. My Mom was transported by my sister and nephew, I should say rescued from a Orange county nursing home. She was starved and abused there. Roscoe has saved my Mother's life. They are excellant and treat their resident's with T.L.C. May God bless all ths staff for treating my Mom like she is their Mother. God Bless all of you for caring and the beautiful way you care for your resident's.
Crusty Gabbah

07/22/2018
The facility seems to think that the residents can do everything by themselves so they arent much help. Its supposed to be a rehab facility but they allow for the residents to gain 50 lbs and eat to make them happy rather than encourage them to walk and stay mobile. Sometimes when the staff gets too lazy the try to eliminate the amount of work put in to giving people showers and getting them dressed. Every time the residents get a shower their beds are supposed to be stripped but my family members bed stayed the same with ice cream sticking on to it for over a week and her showers were every other morning. When speaking to the head nurse sometimes things dont get passed through. I suggest to go straight to administration, but sometimes they also dont help. On good days the staff is very helpful but there arent many and they try to get the day over with rather than be productive.
Christine Mckee

07/21/2018
When my family member first got there is was okay but after a while the attention and care given started to diminished. Her therapeutic needs are not being met because they feel since she is not progressing but not getting worse she no longer needs therapy. Every time they stoped therapy she has fallen more often. Maybe its too much work for them to just keep her in. She has gained a significant amount of weight being there because she is eating to keep herself happy and there is no encouragement to help her make the right decisions. They expect for her to be able to be more independent but with her disease its not so much possible. Yes, she still has her mind but she is not as capable of caring for herself as they think. When family suggests for things to be done differently it takes a while for your suggestions to process. Id say stay on top of them. While staying here she has had a few items be taken from her such as purfume and clothes (which have been replaced). The staff is nice and they seem like they are overworked all the time because when you call they make it sound as if they dont want to be bothered when answering calls. When first getting there I wanted her to be showered every day but after a while I got convinced to have it be every other day because it was hard on her. Which was okay until she forgot when she was showered so when she was asked she said she had been but she hasnt so she would go a few days without (you would think they keep track and wouldnt ask a resident to). She does enjoy the activities and programs they have there because it helps her get out of the room but she still doesnt walk around as much. She went in there with a walker and after a year she barley uses it and is more attached to using a wheel chair because they encourage for her to use that instead. Its an okay place for the time being but I am looking into other facilities.