Highland, New York
Reviews
12 reviews
Brad Pitt
I want to capture in a few words of reflection and thanks the excellent care provided to my parents Anthony and Mary Kennedy during their 6-year stay at Valley Vista.They very much enjoyed the time there. The staff are very responsible, and they love their jobs there. They clean every single corner of the room every day and took care of my parents very well. My father's lung and general health condition have improved since he got here, and we just love it. My wife and I wanted to let the team at Valley Vista know how deeply appreciative we are for all that you did for my parents.This is a special place for many families. As their needs increased, the personal care attendants and nurses were attentive, compassionate, and always seemed to have a sense of humor. I felt that my parents were always treated with dignity and respect.
Donna Martin
The facility is well maintained! The place is recently updated and beautiful! I visited my dad twice in the past month, it had a very home like feel and my dad is very happy! Staff are so friendly and everyone I came across was helpful.The manager took the time to listen to me and address my concerns.
Amanda Baxley
The size of the facilities seemed very good. My uncle has been in Valley Vista for 6 months. The place was also very accommodating to ALL his dietary restriction. I am very pleased with the service. The improvements on the look and facilities are really great!! The whole building has been noticeably upgraded in the last 2 months. Even the staff seem happier and more on top of it. The place is absolutely great, and the pay is slightly less compared with other places which are similar in amenities.
Sophie p
The staff were really helpful when my husband needed assistance with his father-in-law. This is the right place that provides more professional, personable & caring staff! Really appreciate our old friend who recommended us of Valley Vista.Whenever there was any needs of my husband's father-in-law, they always timely found good solution. Last time when my husband and I were visiting him, he wanted to take a shower, but we found there was a problem with the internal calling system, their tech staff coordinated with the device company right away while another two staff took care of his shower needs. The system functions were all recovered in about one and a half hours. Very impressive!With the time, not only was their assistance invaluable to us but we learned a lot about how we could better take care of and understand what he was going through at the time.
Peter Ivanov
Pretty cool place, owner is very nice. Staff used to be a little rude but the new staff are more kindhearted. My grandfather used to live very happily there, he would sit near the willow tree at the pond.
