Westbury Assisted Living

April 2019 we joined the Bristal East Meadow community. It is hard to believe it's been over a year already. After 57 years of my parent living in a private home - it's the best thing that has happened to our family! The staff is first and foremost caring and compassionate - from Community Services, to Wellness to Facility Maintenance - it's a lovely atmosphere to socialize, be culturally and mentally stimulated - and the food is great too! Of course March 2020 and COVID19 changed the norm at The Bristal - the residents have been carefully cared for, kept safe in their apartments and as best the staff can - 'entertained' following CDC rules. It's been difficult not seeing our family in person, but through virtual visits, as well as waving through windows and window screen visits, we have been able to stay close and connected and safe. We get daily emails with COVID19 updates and the staff, including the Director is responsive to questions. THANK YOU to The Bristal East Meadow for all you did to welcome us last year, and for your current efforts to keep all the residents and your staff as safe as possible.

The Bristal (East Meadow) provided years of outstanding support and cheerful assistance to two of our beloved family members: my mother-in-law and more recently, my mother. The staff throughout the facility has been outstanding, and when our parents transitioned to the Reflections memory unit, they were cared for by personnel who were attentive, gentle, and professional in every respect. We are grateful for the assistance provided by each and all of those dedicated individuals.

I have had the pleasure of working with The Bristal Assisted Living at East Meadow for almost two years from the CHHA perspective. I must say that I was welcomed with open arms and heart-felt smiles. The care, respect and nurturing for the well being of the residents, in the community, is as symbolic as parents with their first born child. Executive Director, Natasha Duncan, is very involved with every aspect of the facility. She runs a very tight ship and is nothing less than a true leader and role model for all the staff involved, but most importantly, she is a friend who is approachable, influential and caring.Resident Relations Director, Jamie Senter, play an intricate role within the setting of The Bristal. Her excellent communication skills and attention to detail mentality make family members and residents feel at home. She is true friend to the families and welcomes everyone with an open heart.Director of Wellness, Sophia Royer, runs the Wellness and Reflections Departments to a perfection. Leading her staff by example and paying very close attention to all aspects of the residents and their needs is a very challenging position, and she seems to do it with ease and a shower of love. The rest of the staff at The Bristal assists in making this one of the most well-respected 'Homes' in the community. No matter where you are at The Bristal, you will always see friendly smiles and hear echos of chatter and laughter . . . making anyone feel comfortable.

I recently toured this assisted for my mom and dad. It is beautiful. Activities going on and so much more available than the other assisted livings I toured. The place was clean, staff was courteous and the residents looked very happy. I even met the executive director who was out talking with the people who live there. Many other places just let the residents sit and watch tv and I do not want that for my parents. Im just getting prepared but when the time comes they will be going here. I cant wait to see my parents doing more than ever with people who really work to understand their needs.