Santa Fe, New Mexico
Reviews
15 reviews
John R.E.
The Department of Health has identified at least one positive COVID-19 case in residents and/or staff in the past 28 days at the following facilities: Casa Real in Santa Fe (7.8.20)
Floyd Morelos
My mother has been at Casa Real for almost a year. The kindness extended to my family and me began with us walking through the door. Considering this environment and type of care is not at all easy and terrifying. From the moment we walked in, we were immediately calmed by Ashley and Mary who explained how this facility operated. After making our choice, mom and our family has experienced nothing but kindness and understanding for our situation and they have provided the utmost care. The nursing staff is gentle and has mom's safety and wellness always in mind. I can't say enough how much we appreciate Casa Real (Genesis) at this most stressful time in our lives.
Gisela Rodriguez
I am a relative of a resident who is no longer there. I have seen so many injustices most the nurses injure the residents rather than help them I have multiple times seen the harassment and when you report it they just say we will talk to them about it but nothing is ever done and not to mention there is so much favoritism even the social worker Ashley Martnez who is supposed to be caring for the best interest of the residents is getting paid off by families to side with them Think twice before putting your loved ones in this horrible place
Carmen Anon
My late husband was a resident here and I believed he was in good hands until I noticed the hipocracy. The nurses treat the residents poorly I even saw one of them spin around one resident on the chair nearly throwing him off. I was also harassed by the front desk lady and the social worker Ashley they both treated me poorly when I brought this to their attention. Ashley kicked me out of the facility and didnt let me back in until my husband took a downfall; my son would go and visit my husband and he said Ashley said A few hundred might keep him sane for a few more weeks it is a shame that up to this day nothing is being done for the poor residents in this facility. Please any other families that went through similar circumstances dont keep quiet we have to put a end to all of this negligence
Sharha Silva
Such a wonderful place to work. This facility has had its ups and downs but as a nurse that has worked in this facility 2 separate occations. Super satisfied! I would encourage anyone that is looking for a hard working team to apply here.
