Cardinal Village

Cardinal Village is a wonderful community. The staff does a great job and really cares about their residents. As a professional in healthcare, I would 100% recommend Cardinal Village. You won't be disappointed.

The staff at Cardinal Village is without a doubt some of the most caring people I have ever met. They made the difficult decision to place my loved ones so much easier than I had anticipated, from start to finish. The nursing staff is THE BEST! Three years ago I lost my mom and this year my dad. They were so compassionate and guided us thru some of life's most difficult times.

CV is an amazingly well run facility!! Both of my parents resided in an assisted living apartment (my father has passed, mom is still there). The entire staff treats residents with dignity and respect. I am very satisfied with the assistance given in daily living, meeting medical needs, meals & cleanliness of the facility. Any issues/concerns that arise by the staff or myself are discussed as to how to handle them. I feel very confident when not there that my mother is receiving excellent care and her needs are being met in a professional, comforting manner.In my father's final days the staff was extremely compassionate. They comforted my mother and family members. They worked closely with hospice and he was able to stay in his 'home' with my mother to the end. The love and warmth was appreciated and their sorrow in seeing him pass was felt. CV has become a loving home for my mother. I drop in all different times and have never had a concern about how I found things. I highly recommend CV for you or a loved one if you want excellent care by loving, caring people who consider the residents family.

My mother-in-law had been a resident at Cardinal Village in assisted living for 2.5 years. She had physical limitations and over time developed dementia. She was PROMISED that she could receive care until end of life, no need to ever move. Yet, when she required higher levels of care, the staff was rude to her / wouldn't help and left her sitting for hours by herself in various areas of the facility, along with other residents. Truthfully. (Note that I said facility - your loved one will not feel at home here.)When my husband and brother-in-law tried REPEATEDLY to talk to the head of nursing about their concerns and what was best for their mom, she refused, was rude, and only after scheduling a meeting with the Executive Director, did she come to the table. Promises were made, none were kept. My husband and his brother engaged with a law firm to explore options for suing the facility. In the end, they feared greater retaliation for their mom and did not pursue. Well after the fact - three months after Cardinal Village decided to change her care plan - documentation that 'explained' this change was mailed to my brother-in-law. Don't forget that they had been trying to engage in a productive discussion about her care with the executive staff for five months. There were many wonderful people on staff who tried to help when they could, despite the restrictions the head of nursing put on my mother-in-laws care. The problem was that they were not the decision makersI have many, many more details to share, but know that this is an institutional facility, you cant be sure how your family member is being treated (believe them if they say they are treated badly), and youll be sad for him or her every time you visit.

It is a lovely community for seniors. Activities, large selection of meals. Friendly staff.