Poplar Bluff, Missouri
Reviews
7 reviews
Debra Zahmatkesh
There is a resident phone but. Good luck talking to your resident. We have waiting on hold numerous times for 30 to 40 minutes at a time. When we asked the nursing staff about it the response was 'not surprising' The staff can be well aware if a family member acting inappropriately where care is concerned but, won't deal with it. They just pass off a member of residents families behavior as 'nothing they can do anything about' My Mother has gotten much sicker since being in their care at a rapid pace and let a family member pursue getting her falsely diagnosed so they can have control of her assets. The social service lady is EXTREMELY rude and non caring. She has residents sign paperwork they do not understand. Ridiculous lack luster care!
Regina Dorris
Highly recommend .
Susan Maurer
susan isenman
Debra Zahmatkesh
This facility is terrible! When you call the facility and talk to nurses they have very little information about your family member. My Mother expressed that she just gets pushed out by the nurses station to just sit for the half the day. We stopped by for an unannounced visit and was able to see my Mother completely naked from the hallway. If moving her was in our capability we would but, unfortunately the facility does not abide by POA either so our hands are tied. Perfect strangers are able to call the facility and be given explicit information about any patient there all they need is the patient name and they will tell you anything in the chart. When I visited even though I am one of her POA's I was not allowed to see her record and had to argue to get specific information about my Mother's care with my Mother right with me telling them to show me.
