Bluffs

If I could give this place 0/5 stars, I would. HORRIBLE treatment and very inconsiderate of their patients. My grandmother stayed at The Bluffs for rehabilitation for 6 days. During only 6 days, I can count multiple instances where The Bluffs did not do their job correctly, let alone meet the normal standards of a Rehabilitation/Retirement facility. For one, The Bluffs gave her SOMEONE ELSES MEDICATION when they discharged my grandmother. Other instances include; losing several articles of her clothing, no fresh water in her suite (only gave her fresh ice water TWICE in the span of 6 days), her meals were wrong when she would order them, was told to just eat it when she informed the staff that her order was wrong. Also, she had to prepay for 8 DAYS upfront, when she only ended up staying 6 days. I would not recommend this place to anyone, save yourself and go somewhere else. Your family deserves better treatment than The Bluffs has to offer.

I'm very disappointed in this location. The bathroom sink has been stopped up, off and on for 2 days. My mother is a vegetarian and was served a peanut butter and jelly sandwich for lunch today. she was unable to not only get a warm blanket but any blanket at all extra last night and the air conditioning unit was left on as was her cooling pad that was left with the ice cord down her leg. At 11 this morning she was still complaining of being freezing cold.I am unsure about what to do at this point as there doesn't appear to be any other openings, anywhere else. She is complaining about living in hell and only wanting to be out of there. All of this in the last 24 hours is really exhausting.

You apparently have an employee named Samantha Clemons who is a CNA believes that White Power Worldwide is a good idea and spread hate on Snapchat...so are minorities receiving the best care?!