St Paul, Minnesota
Reviews
18 reviews
vivi
Brooke Burgesen
Horrible place for your loved ones. They don't care at all. So much staff turnover it's ridiculous. If I could give a zero I would.
Thatsmysh!t !
This place is the bottom of the earth to me. My mom was brought here upon recommendation. Reading reviews I was skeptical. She stayed one month in the facility and conditions are bleak at best. I discussed billing and private pay. Im sure as most know in these situations sometimes you need court orders to obtain info on loved ones if they havent properly planned. After its all said and done I got one letter to my address stating she was being sued after 3 months I would highly recommended White Pines Senior care of Mendoza heights. Great people! I would also like to point out if you do any research these 5 star reviews of Cerenity come from employees! nothing like rooting your own horn!
Bekki Jaros
Shady acres. Gets ur person a place to exist. Overworked over burdened nursing staff, uncaring house keeping staff that carelessly break your loved ones things, and management that doesn't care.
Pamela Rattei
Another thing I'd like to add is that the Social Worker/Management is very poor. I kept asking if I was covered by insurance. If I wasn't I was leaving. They assured me I was fine and kept changing my discharge date. Then I get a bill in the mail for 14,500.00!? Who has $14,500.00 at their disposal? Really?!
