Huron Valley Pace

My mom's getting care with Pace because its the only way she could qualify for Medicaid. They are friendly on the surface and many staff try very hard to be welcoming and warm but if you try to get actual information and help, they get defensive and hostile. For example, my mom waits for weeks or months at a time to get dental care (even when she's in pain and its urgent), then she shows up and waits all day to be seen by the visiting dentist only to find out he or she didn't bring an x-ray machine or the necessary tools for the job, and she needs to be rescheduled. Its very frustrating, especially because she doesn't feel safe spending full days there during the pandemic. I know they try very hard on some levels and do offer some nice diversions for seniors (bingo, a good lunch), but they are not organized and don't take ownership of their many organizational bungles. Basically, my mom's just lucky if/ when she gets to see the nurse or dentist, and they don't want to approve more than a couple hours of weekly caregiving services to visit the home. It's hard to rely on anything.

Great program for seniors!

Wonderful people that help you alot. But the lack of proper medical care is lacking. If it wasn't for the lack of medical care, it would be the perfect place to be.

Finally a place that will care for seniors that cant always afford the care they need! Well done!