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Grand Rapids, Michigan
Reviews
20 reviews
Debbie Rolf
My mom has been at Samaritas The Lodge now for over 2 years with Dementia.They are an awesome group of caretakers!! Her care has been excellent there. I have seen a little turnover but in fact my mom has had the same Aids and nursing staff now for over the 2 years.They are caring wonderful people who take care of each resident as if it were their own loved one!Recently, my mom contracted a mild case of Covid and had to be sent to a Covid Hub. It was a horrible place and experience SKLD on the Beltline in Grand Rapids.After the lack of care I witnessed there I am counting our Blessings that we have Samaritas!They are a Christian Based organization and it shows in the loving giving care they provide every day to help the elderly! Thank you Samaritas for all you do!
Shannon vanderploeg
My dad has been living at the lodge since December. It was quite an adjustment for him at first. But now he has made a lot of friends there. The facility is very nice. The nurses are wonderful! But you do need more help on 3rd shift and on the weekends because the amount of patients the facility has. You also need a new call system with lights outside the door so the staff know when patients need help. Relying on pagers doesn't always work.
Kayla Benefiel
Absolutely horrible place. Multiple times, we have entered my grandmother's room to find dirt all over her floor and feces all over her toilet seat. On the back of the toilet was a dish rag with fecal matter on it. When we found my grandma, she was in the dining area, practically falling out of her wheelchair. A nurse was sitting right next to her, but was ignoring her and was instead focusing on eating. When we asked the nurse to help us move her back to her wheelchair, she refused and said that she wasn't my grandma's caretaker that day. An absolute disrespect and lack of care for the residents and horrific hygienic practices and filthy living conditions. Do not send your loved ones here!
Aleeha Steeby
I love the people and the place!
Kasha Cockrell
I have it in good authority this place has a high turnover rate and is never adequately staffed. 1 aide is responsible for 32 residents due to staff calling in. The aide doesn't get a lunch no break this is against labor laws. Leadership may want to investigate before the state comes in.
