BrightStar Care Salisbury

Would not recommend company to anyone!!! Extremely unprofessional and terrible impression. I called and was transferred to the Office Manager I believe her name was Kendra? I was looking for more information on what the company had to offer for my grandfather. She was extremely rude, abrupt, and harsh. Almost seemed as if talking to me was an inconvenience. While chatting she talked down to me and made a few very offensive comments, I cannot even imagine how the helpers would treat my grandfather if the manager acts in this manner. Decided to go with Comfort Keepers instead which was a great decision!!

Since posting my first review last year (see below line), we've had the opportunity to request services for my mother while our primary sitter was on vacation. We continue to be pleased by the dedication and professionalism of BrightStar staff and CNA caregivers---and their willingness to meet Mom's needs.Rose B. gave up her day off to care for Mom so I could fulfill my previously scheduled commitments. Her patience, caring and positive attitude, and bubbly personality were much appreciated.We were so impressed with Thelva A. that she now provides care to Mom twice a week, supplementing our primary sitter's services. She is attentive, engaging, respectful, soft-spoken, and a truly calming influence. We can't thank Thelva enough for brightening our days.---------------------------------Over the past two months, we had the pleasure of working with several CNA/GNAs from BrightStar on an as needed basis for respite care. Whether working a few hours in the afternoon or throughout the night, all caregivers were professional, knowledgeable, and considerate. Each of them treated us like family, providing kind companionship and personal care to my 92-year-old mother. Mom loved everyone and is looking forward to the next time we need their services. After such a great experience, we're planning to schedule one or two overnight shifts a month just so my husband and I can relax. I would highly recommend contacting Brightstar's helpful and professional staff if you need respite services or assistance with in-home care.

Bright Star has been extremely helpful assisting with scheduling care for my father. Scheduling requests on my end can be piecemeal and chaotic, however Bright Star rises to the challenge every time.

I work with BrightStar on regular bases , They are very reliable , Great Staff , Very Caring . Wonderful Team to work With . They Care !

Brightstar has been a real lifesaver. They have wonderful services and are very easy to work with. They are very professional, providing a detailed care plan the can be augmented when needed. We work with Gloria Waller, who is the best. My mom loves her and she is becoming a part of the family. I would highly recommend them!