Highgrove at Tates Creek

I'm Lisa Stamper. Memory care Director at Highgrove..I have worked at this facility , company since before the doors opened! I enjoy everything about my job..my residents are like my family. My coworkers are like family as well. Staff respect and encourage our residents to have their Best day! If you have Not seen our facility... I suggest stopping by and having a cup of coffee...or our residents favorite Famous sweet tea! You will gain pleasant company and smiling faces always! Wonderful place!

they are so goo to their people and workers! i have a sister who works there and she comes home telling me how good her day was and how she had so much fun working with seniors. so i think that place is a really helpful place and deserves 5 stars! (the food is delicious!)

Fabulous staff, beautiful well appointed common areas and grounds, with outstanding amenities! Having moved many residents into both the main building and the Cottages, we have heard over and over how much our clients love their new home and are so happy with the decision to move to Highgrove. The Cottages are the perfect transition to senior living and still having all the comforts of home! I would highly recommend Highgrove at Tates Creek!

Couple months ago looking for place for mom. She suffered a stroke at 89.Highgrove came out couple times to interview her to see if ok to live at their facility.She's a 1 person assist in showering and dressing, since stroke, but can transfer herself now to toilet, bed and dining room chair due to her continued therapy.They didn't want to take her in as felt she would need too much assistance. (This is Memory Care, not regular Assisted Living.)Where she is now, in memory assistance and has full time help if needed. Plus, residents go out WEEKLY on scenic drives, out to eat at diners couple times a month, out to ice cream socials, lemon aid socials, which is so good for them.... have planted gardens, and they take them out whenever needed to their own doctors appointments ( I will meet her at appointments) and also take mom to her own beauty shop, which she loves getting out. I don't think Highgrove ( they may, not sure) does any extras like these, especially getting out of building for scenic drives, ice cream outings, going out to eat and even picnics at Jacobson Park....watching nature and having lunch in fresh air, change of scenery in Memory Care Dept..Always ask if Highgrove does these things EACH week.I had called and left couple messages for a return call to ask a few additional questions...not called back. .If your loved one needing assistance with several things or in wheelchair 'not able to propel themselves', especially on carpet, Highgrove is not the place. It 'cost money for them to hire extra aids' to assist elderly, an employee there mentioned to me. Mom propels herself now, just not as fast on carpet. Always, always, make list of questions to ask before committing to a residence. They need and want to be out and need to be social. So important daily and weekly for residents, their outlook on life.This place is new and fancy, but that's not what counts.

The worst place that I have ever worked for! They fired the ED and brought an acting ED into the place and she is the worst ever! Rude to people and residents and the VP is just as bad! I would never recommend anyone to work there! The residents are great and the only reason why I stayed. Residents are loved dearly but its all about who you know. I loved my co workers. Not the place that it used to be three years ago! A lot of change and disappointment. no work life balance and zero appreciation for the staff! Happy employees are more productive employees. Stay away!