Altoona Nursing & Rehabilitation Center Reviews

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Karen Rohrer

My sister was just recently transferred to this rehab center with no notice to either them or us. I have to say I was nervous based on reviews. However, they have been taking great care of her (a few hiccups but the director of nursing Lynne has been awesome) For the first time in weeks I have been able to go home and rest and not have to worry about her). This facility is working hard to regain our trust and are doing an excellent job.

Joyce Lewis

I realize it has been awhile but five years ago I was sent to Altoona Rehab following back surgery. I was there 19 days and had a wonderful experience. When I got there, I was in a lot of pain and couldn't do anything for myself. In the first week, I must have met 30 to 40 different employees and all of them were respectful and kind. The facility was clean and my room was mopped every day. Many of the employees had been there 10 to 15 years. I hope things haven't changed because I have told my children if the day comes that I need a facility, Altoona is where I want to be.

Mindi M

I would certainly not recommend this place for anyone's loved ones. I trusted them with my only living family member, my mother. I was to do her laundry at my home..instead many times I found her laundry to be empty when I visited. They put her in other patients clothing on numerous occasions, mind you she had a full closet full of clothing that was marked with her name. The staff lost her prescription glasses that cost $200 dollars and never found them. She sat in her wheelchair in the open family room after suffering from a possible 3rd stroke (she was recovering from 2 already). She was unresponsive and not talking. She had not ate or drank for 2 days. She was at the end of her life, which I knew...have some respect and put her in her bed so she can pass away peacefully not in a room full of strange patients. From what I was told, she passed away in her sleep in her bed on June 30, 2018. Now if I trust the facility that that was the truth...I will never know. I highly recommend that you do not trust this facility to properly care for your loved ones!

Marea Collins

I do not recommend this place. No one should ever bring a loved 1 there is specially with Alzheimer's. My husband went to see his mom today like he does every day since Wednesday. From that 1st day till now it seems like they are not doing theyre job. The 1st day she arrived from the hospital in her hospital gown, she went there to get physical therapy( no idea why this place was even at all recommended, its not a place for someone with Alzheimer's) 1st clue when the gal asked questions and we said she has to be in a locked down unit, wouldnt that be the 1st clue) so we knew we couldn't pick her up because she broke her hip obviously were not trained to do that that's why she's there she couldn't go back home into the memory care/ assisted living but i guess. So here since she had to be there I asked one of the nurses down at the station to come help us they didn't come for like an hour or 2 then I went back down there and I asked again and the ladies like 'oh I thought that you had her night gown ready to put on her when i walked by on you were changing her and I told her I said we cannot pick her up her hip was broken, seriously, so they came down within 15 mins. Our poor mother, all exposed, no under garments and been in the same ugly thin holy gown for 3 days, in a wheelchair, Today my husband went in there and he said the nurse went on to say we had no idea your mom had a memory problem so we were really having a h*** of a time with your mom and she was walking around after we put her to bed and so on. We kept saying u need to get back to bed, she didnt know know what she was doing. So dont u think the admin thinkin when we 1st got the interview to get her in there everybody should know she had Alzheimer's

Boglin 123

I have worked at quite a few places but I've never worked with such wonderful people, and I'm not just talking about the staff. Everyone is friendly and genuinely cares about the residents. The activities girls always have smiles on their faces and try to get as many residents involved in the activities they do as possible. The resident liaison does anything in her power to make sure the residents and their families are happy during their stay. I have never seen an administrator who is so involved in the goings on in their building. I've read posts from friends at other facilities and they all talk about their admin not even knowing their long term residents names. That is definitely not the case at Altoona Nursing and Rehab. Its kind of like Cheers, its a place where everyone knows your name (even family members).

Kathy Spurlock

thay are not a good place to but any one in itMy wife when in September and had a chance to walk and use her but now she Will walk and use her arm's vary agone thay tell what you what to hear and never do it

Bing Cherry

My Mother-in-law is at this facility. It is all my Father-in-law can afford. My Mother-in-law suffered a stroke and is receiving some physical therapy. She was bleeding from her vagina for about 3 months now and the nurse said she is going to be having a surgery this month. They won't tell me what kind of surgery. I just keep praying.

Jason Henrichs

I would not put anyone here the staff is uncaring and the ones that try to help are over ruled by a higher up

Marie Grove

My father went in for rehab for a broken hip and shoulder, two (2) month after arriving there he had sepsis and his whole heal was rotting. I found on my daily visits that he never had his call light or urinal. Also one day a nurse was doing a swab on his heal and put his bare heal with an open wound on the dirty floor in front of me. I brought my father home with hospice after only 2 months at this center and he died 9 days later.

Venus Noland

This was the worst place I have ever been in. The smell was overwhelming.

Amber Lanczos

Stephanie Harris

Beth Andrew

Megan E

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Altoona Nursing & Rehabilitation Center

200 7th Ave SW, Altoona IA, 50009

Call now: (515) 967-4267

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