Thornton Terrace Health Campus

VERY FRIENDLY

My mom raised me, by telling me 'if I had nothing nice to say, to not say it at all.'

Wonderful campus!

There is so much I could share about this horrible place as my father has been here since February of 2014. Most recently they have allowed him to fall out of bed a half dozen times because they refuse to allow the handrail to be on his bed that he has used to get in and out of bed for years. He was taken by ambulance to KDH after 1 fall and I had to take him to the VA hospital after a second fall. The VA physician said they are wrong to deny him a mobility device and the Indiana Dept of Health concurred stating they didnt assess my father properly and would send a state official to do so. Bed rails are no longer allowed on beds but a mobility device is not a bed rail and thus allowed if assessed to need one. Thornton Terrace has done nothing to resolve this problem and my 86 year old father ends up on the floor often. The solution the nurse gave my father to not fall out of bed was to just stay in it. She advised him to wear depends at night and relieve himself in bed and they would just clean him up in the morning. My father is not incontinent and hates depends. So instead of assessing his needs they just want him to be immobile and lay in filth. I would suggest taking a tour of the Jewel House if you want a proactive staff. They will make sure your loved one has what they need. They addressed the mobility issue immediately and came up with a solution. Thornton Terrace has done nothing. Needless to say we are moving him to the Jewel House soon. Thornton Terrace administration is fake. They act overly nice to appease you, tell to you they will take care of issues but they rarely do. They make their overwhelmed staff do more with less so they can pad their pockets with more money. Like I said I could say so much more but dont have the time to do so as I need to head to Thornton Terrace to make sure my father isnt on the floor.

Amazing care... friendly caring people