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23 reviews

Central Baptist Village

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marker Norridge, Illinois

Reviews

23 reviews
Cheryl Koob

07/09/2020
My mother has been at Central Baptist Village 16 years- starting in independent living and moving progressively into higher levels of care. Today she is in the memory unit. The care at Central Baptist Village has been outstanding through the years. During the last 3.5 months of Covid 19, my mother has been kept safe and the staff have done an amazing job of providing physical and emotional support for my mother. I could not be more satisfied. During this period, Central Baptist Village has been providing daily updates regarding testing and results of testing. Central Baptist Village also made arrangements for me to Skype with my mother so I could stay connected during this non visiting period. I firmly believe Central Baptist Village to be the best facility in the area. I recommend it to anyone looking for care for family and loved ones.
Amy Williams

07/08/2020
Central Baptist Village is a bright, clean, and welcoming facility that has taken exceptional care of my father. My already incredibly positive impression of Central Baptist Village has skyrocketed in their handling of COVID-19. They acted swiftly in implementing protective policies and have had zero residents who have tested positive to date. They have also managed to plan all kinds of fun things to keep their residents engaged and happy. I highly recommend Central Baptist Village!
Mary Lynne Doleys

07/04/2020
My mother moved to Central Baptist Village from out of state in late 2017. She started out in the independent living wing and now lives in assisted living, and in both areas she has been welcomed and treated with respect. The staff considers her individual needs and accommodates my special requests regarding her care. She is encouraged to participate in the many activities they offer, and the environment is very community oriented. In many ways, my mom is better off than when she moved in 2.5 years ago. It is worth mentioning that in 2019-20, CBV was rated a Best Nursing Home by U.S. News & World Report, and multiple times has been named one of The Chicago Tribune Top Workplaces. The latter award is based on employees' evaluations of their employers and is reflected in the low turnover rate of staff, which translates to better, more consistent, resident care. I highly recommend this community for faith-based senior living.
Mia B

06/30/2020
My grandfather is a resident at Central Baptist Village and I wanted to take the time to write a review for those questioning this facility as an option for their loved one. I work in healthcare and have previous experience working in a skilled nursing facility. This facility is unique in so many positive ways. Nursing homes typically have a bad reputation. They are caring for the elderly with complex care needs. Central Baptist Village has proved to exceed my expectations as they continue to provide excellent care for my grandfather. We had previously had him at another facility before transitioning his care to CBV and these facilities are night and day.Environment: The environment is inviting from the moment you walk in the door. On the weekends, it is not uncommon to see families everywhere in the common areas spending time with their loved ones. It is refreshing to see. At his previous facility, he was often alone in his room and now can be found in one of the many activity rooms. (Note: this is pre-Covid 19)Staff: They always continue to go above and beyond for my grandfather. They always provide the best care for him. Staff make it a point to get to know him and my family. If we are taking him out for the day, they always make sure he is ready to go and think of all the extra supplies that come along with a day trip. My family can sleep at night knowing the staff have his best interest in mind. The ancillary staff (activities, social work, PT/OT) are always encouraging him to participate in activities with other residents and he is truly never alone in his room thanks to them.COVID-19 response: the media has done a great job of making sure they cover the facilities who have had cases but what they have not featured is CBV's residents have not had any cases! CBV has proved themselves as they have put the safety of their residents first. From my own experience in health care, these are two very important characteristics of a great facility. Take a tour and see for yourself what a wonderful place Central Baptist Village is for your loved one.
DOWPete

06/02/2020
UPDATE: After 6 months in and I don't regret putting my loved one into CBV, NP1 Memory care. My experiences are limited to unannounced visits, phone calls and emails. I have visited weekly over the past months since admission. So far I have no real complaints, except for their 'Fall Protocol'. No constraint/restraint means falls might happen. We're on #6...Communication is good and I feel like part of a team. Getting the insurances, billing group and PCP synchronized is still a challenge. I've attend the Saturday caregivers seminars which are very helpful. Always clean, tidy and no urine smells. Durable floor coverings throughout, an important detail in construction. The activities seem helpful for those who participate. Bingo, Wheel of Fortune (hangman) and a sound identity game were stimulating. Calming sessions offers hand rubs with lotion and mellow music...Sleeping in semi-private rooms can be problematic with a noisy neighbor, however.While I'm apprehensive about handing over care and large sums of money each month, but of the dozen homes I looked into, CBV was the one I would stay at.Resident meals seem of good quality and presented tastefully. Check out the cafe open to the public for a sample of the cooking for guests. Food is fresh, healthy and NOT overcooked like hospital food.Update; this past weekend's Grandparents day was fun. The dunk tank, live singing group, bubble magician, photo booth, popcorn, cotton candy, ice cream and kids and elders had everyone really enjoying themselves. CBV didn't have to do that, but reaffirmed my decision to place my loved one there.