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22 reviews

Village At Mercy Creek

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marker Normal, Illinois

Reviews

22 reviews
B Cash

07/01/2020
My Dad has been blessed to call the Village at Mercy Creek his home since October of 2017. After Mom passed away, he needed the care and companionship of Assisted Living. The whole staff at Mercy Creek are kind, patient, caring - and the administration keeps the operations well run and in sync with the residents needs. Highly recommended!
Patricia Peal

06/28/2020
My Mom has been living at the Village at Mercy Creek for several years now. Since her arrival, she has always told me how much she loves her apartment, her independence, the positive attitude of the staff, and, of course, the food! She enjoys the activities and interacting with the other residents, especially when playing card games. My interactions with all staff have been prompt and positive. The focus on resident safety is evidenced by the increase in nursing staff, supported by quality assistance from the CNAs. It appears that maintenance, transportation, housekeeping, and food services staff take great pride in their work. The grounds are impeccable and the facility is always neat, clean, and smells fresh.When I leave from a visit, I know that my Mom is safe and surrounded by a caring family.
David Marquardt

07/12/2019
Our mother was here for the last 3 years of her life and we couldn't be more pleased with the care. Yes, there were some rocky times at the beginning but they continued to improve both staff and care. The food was very good and the nursing staff and CNA's very helpful and caring. If you have a loved one that needs these services you'd be hard pressed to do better than Mercy Creek!~
Shubham singh Sakarwar

07/20/2018
Kenzie Burke

07/23/2017
This is a beautiful community. Staff and residents are always smiling!