Elk Grove Village, Illinois
Reviews
5 reviews
Lisa B.
Before she came to Arden Courts, my Mom was hostile to her loving husband of 56 years and she often yelled at the caregivers. Her sleep schedule was erratic. She refused to take any pills. Toileting was always difficult and sometimes it was an epic disaster. Showering was a huge battle. Still, my Dad wanted to keep Mom at home for as long as possible. When I had to travel and the caregivers went back to Lithuania for a week, Dad could not manage Mom on his own. So, Mom came to stay for one week of respite care at Arden Courts. Mom calmed down as soon as we entered the facility. The staff said hello and exchanged some niceties. Then, the Director took Mom by the hand and walked her down to the dining room in the Blue wing. Mom sat down at the table with placemats, dishes and linen napkins. She proceeded to eat an entire plate of food using silverware and she commented to her table-mates how delicious it was. Dad and I were stunned. Mom had refused table food for over 9 months at home and she would only eat chocolate milkshakes (which we secretly doctored with protein powder and veggies). Mom stayed for a week and she was HAPPY. Happier than she was at home, which was a complete surprise to us. We extended her stay for another week she was still happy. Dad and I decided that Mom was showing us through her mood that this is the place for her now. So, Mom became a full-time resident one year ago in June 2018. She continues to be content, cheerful, and relaxed when we visit several times a week. Mom gained back 15 pounds and graduated from hospice care. The staff has an amazing gentle way of helping their residents feel safe and appreciated and empowered. They are patient and kind and treat the residents with respect. We also like that Arden Courts offers freedom of movement throughout the whole facility plus outdoor access for residents which is far less restrictive than a small memory care hallway within a larger nursing facility. We are deeply grateful for the care and attention that Mom gets from the Arden Courts staff. Five stars!
Aleksandr Jones
Nothing but praise for this place. In 2017 my mother went into the hospital, and was diagnosed with dementia, and I had to navigate taking guardianship of her, managing her estate, and healthcare. Since my mom transitioned to Arden Court's in early 2018, she has been fed, bathed, watched and cared for. The place is observably *clean*, the staff are attentive, consistently professional, and also warm and supportive toward me and my family. I think it's important to visit multiple facilities, as we did, to find the right fit i.e what will be home for your loved one. That being said, this place is definitely worth a visit and consideration.
Vicki Gallo
I feel blessed to have found Arden Courts. My mom is doing very well here. She is happy and content.The staff is kind, caring and perfectly engaging. The administration is very open to discuss any questions, thoughts or issues you may have and they genuinly want to help. The caregivers all build wonderful relationships and trust with each resident. Activities are plentiful and while there are some residents with more progression of the disease than others, I feel the staff has special programs for each level. The outdoor gardens offer an easy outside retreat and the rooms and common areas are very clean and well taken care of.I ended up moving my mom here from another home where she was not not happy. I do wish that I moved her into Arden Courts first. It didn't take me long to realize that she is better off in a place that is ALL Dementia vs. a home that has other levels of care. Since her move to Arden Courts I have been able to feel a great sense of peace. Arden Courts is a very rare and special place with genuine love for their residents.
Autumn Passsaretti
Id like to share my experience with Arden Courts of Elk Grove, IL. About two years ago, my dad was diagnosed with dementia. His behaviors were becoming increasingly strange and before long, it became evident that he could no longer live with my mom as he had for the past 67 years. It was a very difficult time for our entire family. This was something that we not only never dealt with before, but also had no idea of how we were going to make the best of. We needed a quick and solid solution to provide my dad with a new place to live and still deliver a sense of dignity and respect for this man that we loved so much. The response from the staff at Arden Courts was truly amazing and the speed at which they did it was equally as impressive. Within 24 hours, they interviewed my dad at a nearby hospital and they were able to quickly accept him into the Arden Courts community. During his stay there, we have witnessed an approach of genuine care, uplifting attitudes and a positive spirit that are clearly pillars that the organization stands on. The staff at Arden were always willing to accommodate us for special events like birthdays and such. The many activities kept my dad in good spirits in spite of his dementia-induced tendency to be less than cheerful at times. Arden has also thrown some of the best parties at the Elk Grove facility! My entire family has enjoyed participating in them. The entertainment was excellent, the food was fantastic and the entire living area decorated in festive arrays of theme-capturing motifs. I highly recommend this facility for any family member that is in need of this sort of senior care. Its a place you can trust with your aging loved one.
Dominic Filipponi
My mom was at Arden from July 2014 to early April 2015. At no time did my mother ever ask to go home. From the first day she was there the staff new exactly how to transition her to her new environment. The staff are very personable, caring and professional. I liked the 4 'home' set up and the smaller group setting. My mother was always involved in activities and was rarely in her room. The medical staff took great care of my mom and kept me involved in any changes in her health. I have no complaints. This is a well run facility. I have to say I miss the staff very much. They not only made me feel comfortable, but like family. They often were compassionate and affection with not only my mother but other residents as well. They went above and beyond to assist me especially when I brought my mom back from outings. They welcomed her with literally open arms and helped re-orient my mom to her room. I never saw anything from any staff that would give me cause for concern. They treated everyone as an individual with meaning and purpose no matter their cognitive level. I am in the health care field and consider myself more judgmental of a facility that the average person. I will always have wonderful memories of my mom living there. Consider checking this facility out. (used my son's Google account to post)