Carrier Mills Nursing & Rehabilitation Center

I would not recommend this home to anyone. The private room rate raised constantly and administration would not bother to tell any of our family about the rate increase until we checked in. Therefore, when we checked in we would often be behind several hundreds of dollars because administration had not notified us as promised. On several occasions when me or other family members popped in without notification we were appalled at the nastiness of my moms room. When we complained to the Director we were given the same story and apologies over and over but nothing ever changed.The quality of care went down hill as my moms health declined. Upon my moms passing we called for a balance on her account prior to our removing all of her items in her room. At no time we were told additional money was owed until a family member went to withdraw the small amount in moms account. At that time we were slapped with an additional $300.00 that was due. Funny no one mentioned that when we called prior t emptying moms room. If indeed the amount was owed (I have my doubts) why would the administration not have know that and informed us when we called to tell them of her passing? This is only a few things that come to mind. Seems to me the right hand does not know what the left hand is doing. If you are unfortunate enough to need a nursing home facility for a loved one, I urge relatives to do pop in visits, clearly this is needed to keep everyone honest and provide the proper care to your loved one. Unfortunately, you have to give at least one star to have this posted.

Supporting my hometown. Awesome staff and great care.

Very clean, doesn't smell. Nursing staff are very caring and are friendly to both the family and the resident staying there.

Took Care of my Great Grandmother when she passed away. Very proud of this Carrier Mills Institution. It functions well and is clean. Anyone complaining about price. . . . Its a nursing home, what did you expect? They are expensive and rates increase, sometimes without warning.

Do not take your loved ones to this nursing home. They are horrible. They raised my moms private room almost every month. In approximately 6 years it went from $60 a month to over $600 month not counting what Medicare paid. The room was nasty,the staff had no sense of what was going on with her healt .