Name: Alden Valley Ridge Rehab
Address: 275 E Army Trail Rd, Bloomingdale, IL, 60108
Telephone: (630) 893-9616
Rating: 3.2647

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Alden Valley Ridge Rehab

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Lynda Loftus

I came to the facility for rehab after bilateral hip surgery that were broken. Therapy department was great in my recovery in a short period of time. Social worker/Becky was helpful and great, helped through a few rough times. Leonard/CNA, Nurse Sejal helped motivate me when I first came to get me stronger and out of bed. Overall stay was good.

Rebecca Barba

My overall stay was very good. My nurses and CNA went out of their way for me. Therapy was great and social worker was helpful. Enjoyed my stay and will be back after my next surgery.

Doug M

My Mother spent more than 5 months in that facility, and you told me that you gave my Mother $30.00 a month spending money from Her Social Security Check, and the rest goes to bills there. My Mother never saw a penny of that! You told Me the amount of Her monthly bill. Where's Her Allowance?I can't believe this place would make assumptions on certain family members. The therapist told me, I need to go to school to learn how to use the hydraulic lift to lift a patient. I just had one delivered to my home. It was simply to operate with no instructions. And how can a nurse walk into a patient's room and remove a full tray of food from the side of the patient's bed, have not been eaten yet and the nurse walks out the room in front of me with the food, leaving the patient Starve? Then I question the nurse at the nurse station about that . She had the nerve to tell me, 'Your Mother Said She's Not Hungry. 'Why don't they feed her if she couldn't feed herself?!I'm glad I got her out of there it wasn't easy but I had to get her out with some help!Its a shame she can't walk no more with her Walker like she used to before she went there for rehab, then Rachelle had the nerve to tell me she wasn't going home, and she also made judgments over me that I don't know how to take care of my mother. That tears me apart how they think, and neglected her right in front of me thinking I'm that too smart to see it?! I'm still upset because my mother life is ruined. And I'm don't think I will ever get over this now. My mother feels like a prisoner now.

Margaret McGowan

In a way, I am sad to leave. Everyone has been kind, thoughtful and many fun ones here. I have heard bad things in the past, but could not find one bad thing during my stay, it has been delightful. Thank you everyone, my fellow residents , staff and therapy.

Patricia O'Rourke

Alden Valley Ridge staff is caring and efficient. A family member is a resident at AVR , and, because of their care and concern, her health is improving. I am pleased that she receives individualized care to meet her specific needs.

Gregory Rangel

when I arrived here i received the greats news that I would walk after being told from manor care I would never walk and be in bed the rest of my life but I met a wonderful lady and her team her name is salo with her guides I am up and walking in only 12 visits this i sand will always before me great place thanks to all the great team for their support

Janet Dowell

We have been very pleased with the care of our Mom who has been a resident for 6 years. The first floor nurses, Rozina and Rauol, are professional and very hard working. The staff treats the clients with respect and patience. Kudos for the 4th of July celebration. Lot of work to make it festive and welcoming to the families.

Matthew Ng

My grand father had hip surgery later in life at St. Joseph hospital. In personal reflection, he was under poor supervision and experienced a fall that later led to cascading co- morbidities. The aforementioned than resolved in stabilization for transfer to Alden. Admittance to Alden was swift and efficient, care was excellent. Unfortunately my grandfather had the deck stacked against him and later lost his battle to systemic infection (nosocomial , preventable by his initial care team at St. Joe's). This building is under new leadership , so past reviews may not reflect how well the team and building is NOW. Most people that are reviewing may not be of position of a medical background, but if the slipper was placed on the other foot ,patient and families would see this building does well at utilizing what resources are available to them.Cheers

Denise Stroud

The staff at AVR are sincere and helpful. They show love and concern for all of the residents.

Stephen L

My mother-in-law, Anna has been a resident of Alden for a little over a year. During that time she has received appropriate care from most of Aldens employees, but there is one employee who I feel compelled to compliment specifically. The nurse on the first floor on second shift, has been a godsend to Anna, as well as to us. Heather is a skilled nurse, has a very good work ethic and is genuinely caring. We have come to count on her for everything from information to advice to special requests. The service she has given us and Anna has been priceless.I am glad that we chose Alden for my mother-in-law. As you can imagine, we took that selection very seriously and did our best to identify a home that would meet her needs and provide a good quality of life. We credit all of the employees working as a team for the good outcome

Louise Ng

The family of Daniel H. wants to offer a sincere thank you to all the staff at Alden Valley Ridge for their compassion and caring support of our beloved Dad/grandpa/great-grandpa. Daniel arrived at the facility with many physical and cognitive issues with an overall condition that looked and felt very grim. The staff at Alden jumped right in to help Daniel get settled in and they made him feel comfortable and cared for. We were extremely pleased to see him all clean shaven and bathed with special attention to his skin care. He came to the facility with bed sores from his hospital stay and the staff at Alden got right on top of it and started wound care until they successfully healed. We also are so grateful for the hard work of the PT team as they worked with Daniel to rehab a hip replacement. They never gave up on him. Dad had a real problem with his cognitive capability and it was so challenging that it exhausted the family but we could count on the fact that when we left the facility he was in good care of the CNA's , the Nurses, the Doctors and the facility operations team. Dad had many needs - wound care, Cardiologist, Urologist, Speech therapist, the list goes on. Dad lost his fight due to his physical body just giving up. Throughout it all we are forever grateful to the whole staff and the leadership team that got us thru a most difficult time for our Dad and our whole family. We wish we could remember all the names but there were so many people supporting Dad and all of us it is hard to recall. A special thanks to the Director of Nursing - Tiana , The Nurses - Arbe, Sima, Stephy, Sejal, Jones, Vanessa, Will, Vergil, The CNAs - Joel and Godwill, Leonard, Lisa, Evelyn, Arturo, Kameisha, Laila , Shannon, Brett, Josh, Dennis and Wilfredo and the Physical Therapy and Doctors and Cindy the activities co-ordinator and Alfredo the maintenance man. Thank you ALL for caring for Daniel and for supporting our family.

James K

The food was excellent during my stay especially the soups, I compliment the chef. One of my PM cna went above and beyond taking care of me.

Deb P

'The staff are amazing, loving, caring and helpful. I am happy I chose this place for my home. Everyone is there when I need them.'

Juan Sandoval

I worked for them as an intern with the clinical psychological and I gotta say the worse company ever. They fired me for defending the rights of immigrant children stripped away from their families. Not to mention the horrible internal organization of the company and I hope they see this because my supervisor expressed nothing more but contempt for working for them but just like everyone else she needs a paycheck and needs to pay bills, and the case managers are some of the worse not to mention gossiping and blackmailing each other because theyre unprofessional. Im glad Im no longer associated with this horrid place called Rehab but all they do is take money from these disabled people who will never recover.

Jeane Dotterer

I have enjoyed the stay here. Therapy is intense but very good. Nursing staff is always professional and respectful. Enjoy the food here.

Barbara

My sister is in the Memory Care Unit. One staff member who stands out for his involvement and care is Arturo.

DIna Kozi

'Its wonderful and nice here. The staff are very nice to me. I like the activities they have here.'

Mary Bauer

I enjoyed my stay. The food is good. All the girls are very good, especially Therapy (Salo and Anu), Becky, Leliah, Gwen, Leonard, Noel (CNA and Nurses), CNAs were very nice. I would recommend this place as a rehab to anyone.

Al Grissom

This place is packed with the most stupid people,if you have a family member here,please take them out,they don't get the care,treatment very poor,when they need help,it takes a long time before anyone comes to their room or to help them,and when they do,don't know much,very unsafe.

Pasquale gilardi

This place in unreal. My father came here for rehab after he had his bladder pancreas taken out due to cancer. He gets here first night no medication, urin bag over flowing and leaking. He called my mother at 11 pm because no nurse was responding to the call for over a half an hour. He only has a week to be here. I feel bad for the people who permanently reside here. Also, my father is a diabetic you wouldn't believe the food they wanted him to eat. That went right into the garbage. We brought food from home. I also attempted to contact Joan Carl. She is the vice president of the corporation that owns this place. If receive no response I will going to their head office on peterson in chicago. If I get me help there I will seek council and go to the media. Did not give my father his pain medication for over 9 hours so much more to list. Awaiting response

Kevin Boik

Definitely not the place,thank God my father in law is here short term,almost given wrong meds this morning,my mother in law caught it,what if she wasn't here,then what,what if he was given something he was allergic to.so many issues here.god bless the people that are here long term.If your not here with your loved one,you don't receive the proper care.its a shame you can't go home with a clear head knowing he or she is receiving the proper care

Ibrahim A

They just try to make the patients die faster

Rachel Johnson

Horrible facility! Smells of urine!! They didn't noticed my grandpa had pneumonia and uti. I visit after 1 week of seeing him and he went down hill so fast since he got there. Do not let them kill your family members.

Brittney Sowinski

Staff is rude and very understaffed. Dont let the basement fool you. Basement looks cute but nothing is ever open. And the patient's rooms are cramped and very out dated, very dirty to top it off. They need new bedding sheets. Looking for another place to get my uncle out of there as soon as possible.

Steven Son

suffering, disregard, 30min response to emergency cord, food that you would not feed to the worse depraved criminal . floor cleaned once a week even if some one pooped on it ( pick up poop w:paper towel keep going )I know because I came for 2 weeks rehab due to weakness from fall and chf. Have been here a month due to short staff

Denise Hensley

MY SON CAME ALL THE WAY FROM MYRTLE BEACH SC TO PICK UP HIS FATHER ERIC JONES WHO IS THE THIS REHABILITION CENTER DYING WITH CANCER. MY KIDS DAD WAS GIVING A COUPLE DAYS TO LIVE SO MY YOUNGEST SON WHO IS 28 YEARS OLD CAME THERE TO GET HIS DAD. MY SON DONT HAVE ANYWHERE TO GO FOR TONIGHT SO HE WANTED TO STAY WITH HIS DAD UNTIL THEY PLANE LEAVE AT 7 SATURDAY MORNING AND CRIS RAGGAS SAID THE MANAGER SAID THAT MY SON COULDNT STAY IN THE LOBBY SO THEY MADE MY SON LEAVE AND HE HAVE NOWHERE TO GO. PLANE TICKETS FOR MY SON AND HIS DAD WAS EXPENSIVE BUT MY SON WANTS TO BRING HIS DAD HOME WITH US FOR HIS LAST DAYS.I PRAY NOTHING HAPPENS TO MY SON

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275 E Army Trail Rd, Bloomingdale IL, 60108

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