Clarendale of Addison

The building is a nice new building that is pleasing to the eye which is why I choose to live here. Pretty positive most residents are not happy these days, and not because of the covid either- everyone does what they want because there is no enforcement of masks or social distance here. We even have random people meeting in the dining room from outside frequently.I agree with majority of these reviews on here, the new Director is a mess. You can never get an answer out of her to save your life! When she speaks to you her tone very patronizing. Ive personally been following the covid updates closely- the numbers do not match up with what is being reported. So either the Director Cynthia is lying or the Dupage county is site is lying? Hmmm? We would all appreciate some respect and honesty! Some of our bills have been inaccurate too- dont even bother trying to get an answer on that! Obviously if multiple people are having the same issues- there is an issue. Instead of random responses with excuses from people that do not know what is really going on how about the problems get fixed instead.

Well, needless to say the covid lockdown has changed things a lot here lately. But overall we have been more disappointed gradually since the new director/dictator Cynthia came to power. This lady is always trying to sneak around or hide in the front office. She lets people freely in and out of the building with NO masks. No respect for us and that we are able to catch the covid easier than most. We get weekly letters which up date us on the situation, but no follow through. Now she wants to reopen things. The actual building is beautiful and has lots of amenities, a gym, aerobic room with chairs, a very nice bar and rec room. But some things have fallen off. The activities were never really good even before the covid, now my friend and I just see them push a cart around all the time like something was just thrown together. The food was delicious in the beginning, went down hill significantly, but has recently gotten better the last month or so, better dessert selection WITH sugar free options finally! We will probably be looking to move out if things continue in this direction. My friend that lives a floor below me told me her daughter put a review and that it did not even get posted. Real honest business practices I see, wonder what else Cynthia is hiding?

Clarendale of Addison has been a great experience for my uncle. Everyone has been great very welcoming and really did make his experience easy and they took care of every step. Cynthia Miceli was so helpful and still is with anything my uncle needed and even with this COVID-19 going around she really has been very concerned for the residents and really following guidelines to make sure everyone is safe she really is professional and helpful in any questions the residents or family members have. I highly recommend Clarendale of Addison for anyone looking to put a loved one. Carmela

From working as a nursing assistant to clinicals, I have never seen anything like Clarendale of Addison. Everything about this place is astounding and I would put my 100% trust in their hands for my loved ones. I really like how the residents are always engaged in the memory care! I would recommend anyone here in a heartbeat!