Alto - Marietta, GA

If I can give 0 stars as a rating I would. Alto of Marietta has changed in numerous ways negatively in just a few months. Alto used to be a place of love and compassion. Employees do not work as a team & are extremely inconsiderate of residents , forgetting that they should be ALWAYS BE PRIORITY! Very poor management Adam Taylor, Elizabeth Mann, & Amy Cole to be exact, who puts on a significant face for families. I do not recommend this facility until better management is in place.

I am a private caregiver for one of the MC residents at Alto and I have to say the staff is a pleasure to work with and very loving to the residents. It can be very demanding work but everyone trys to have fun and do their best. Love going each day!

So if I was posting this review 2 plus years ago, i would not be so kind. This property has changed hands and the new owners have made so many new changes and improvements in the last year or so. They have completely update the property from the inside out, new paint, new flooring, new fixtures, new art work and so on. What a delight it is to walking in to this facility now.Adam Taylor (The Executive Director) has had his hands full. Going through the sale process and then doing major renovations to the property after it changes hands. I know this is tough work and I must say he has done a great job over all. They have improved greatly when it comes to their staff and developed a much stronger team to take care of these senior's.I just want to say Thank You. My father has been there almost 3 years and this is not an easy process to watch a loved one or parent go through. Thank you for being there and looking after my father. It truly means a lot to me.

My mother has been at this facility in the memory care unit for over 2 years. Placing her was the hardest decision I have ever made and there isnt a day that I wish I could keep her home with me. That said, if mom cant be with me (and knowing that no one is going to love her or care for her the way I do) the team at Alto really works hard at making sure both of our needs are met. Not only do they call and let me know if there is a problem, they call and let me know if mom is having a cognizant moment or a good day. When problems arise management handles issues promptly, to the point of even coming in during off hours to correct them. I feel that the management team and caregivers are an extended unit of my family. Adam, the administrator, has been really helpful during this transition and always listens to my seemingly endless woes of guilt and financial stress (Alto isnt inexpensive but Ive looked at inexpensive and no thank you!) I am always greeted by name with smiles and always at some point every staff member has a story to share about mom, which lets me know they have spent time in some capacity with her. In 2 years I can honestly say the building smelled unpleasant only once. (And I am there at the very least 4 times weekly) Lost clothing? Occasionally. Room not as clean as I like? Sometimes. Food not correct? Never with mom, even though I am certain it happens. Realistically errors happen, its how they are handled that matters. Every issue we have had has had a positive outcome. I wish there were more activities for the residents in memory care. I wish care giver turn over was not as high. But overall, I know my mother is getting consistently good, quality care by people that care about her. I would, and have, highly recommended Alto to other friends facing placement for their loved one.

One of the best communities around. Management and staff are caring and supportive of both residents and each other. I truly enjoy coming into work every day and spending time with the residents and their families.