Atria Port St. Lucie

I could not find a better place to call home. Not only are the people wonderful, so are the staff. I have never had any trouble with anyone. There are plenty of activities going on everyday. I am more than impressed with this place and I am so happy to live here.

As a registered nurse I have had the opportunity to care for residents at this facility and the staff was always over the top helpful and I can say from the bottom of my heart they truly care for there residents and the residents are always smiling which makes my heart happy! True senior advocates

Great place!! I want to move in!!

This was our first experience with assisted living, also. My wife's Aunt needed more care than she could give to herself. We wanted her close by. The facility was beautiful. She was diagnosed with Alzheimer's/dementia a year or so after moving into the assisted living units. We decided to keep her at this facility. She moved into the memory care unit and lived there for over 5 years. During that time, she was shown love and true care by everyone in the unit, even as her health was diminishing. We found the security to be a bit stringent at times, but considering the consequences, we understood.

This was my first experience with having to place a loved one in a Memory Care Facility. When I first started searching for a facility I was in a state of desperation. I contacted Brookdale (Atria ended up taking over facility) and the 'sales person' was very accommodating and seemed to care deeply about my dilemma. I took my father in for an assessment. He is hard of hearing so they told me I had to get hearing aids so they could properly evaluate him. I did this immediately ($3000+) and they made the decision he needed to be in the locked memory care unit. I made the arrangements to move him in. Within 3 days of him living there his hearing aids were gone, never to be seen again. The locked facility was not very secure as my father got out and ended up down the road at a CVS Pharmacy. Thankfully, the CVS clerk noticed that he looked confused so they called the police. The police were able to contact me because I was the emergency contact on my father's driver's license (although inactive, they found the record). I spoke with the management and they adopted stricter rules to keep the memory care unit more secure. As time passed my father's dementia worsened and his behavior worsened. I assumed, because this is a memory care unit, that they were capable of dealing with the progression of his dementia. They weren't! I was forced to hire a private nurse 24 hours a day, 7 days a week to watch over him. This cost was $336 per day. This was on top of the $5808 I was paying to Atria for his 'care'. This is when things really came to light about Atria. They do not keep a close watch on their residents. They are free to wander the hallways and into other residents' rooms as they desire. They pushed me to contact his doctor to have him 'medicated'. What they really wanted is for him to be so drugged that he did not cause them work. Making the decision to move your loved one to a facility for their care is very difficult. This is something you should not need to be forced to do more than once. I thought my father would live at Atria until he died. I was wrong. This facility is not prepared to care for people with dementia.