Elmcroft of Pensacola

TAKE YOUR LOVED ONE ELSEWHEREAt first appearance this facility is a throw back from 1980. When you walk in the door there is an odor of mildew that no matter how hard they try they can't mask it, when you ask about the smell they act as if it does not exist. The first time I visited I roamed around for 5 minuted before someone noticed I was there. Once noticed they were friendly and accommodating. The lovely ladies that work in the dementia area are fantastic. So even though the place was very dingy it was the only place I could afford and that would accept my fathers level of care. Many times I had to visit in the evening. It never seemed like anyone was working. The ladies in the dementia area said it was not unusual for there to be only 2-3 staff working at night (with over 80 residence) because they couldn't get anyone to work that shift. The final topper was them administering a FLU shot to my dad without consent. He had moved into the facility 3 months earlier and they had his records stating he had a FLU shot right before moving in. So upon getting an unnecessary FLU shot, he got the FLU, then pneumonia, which lead to his death. Now all I get is the run around from them and an unjustified bill. Take your loved one elsewhere.

Walking in this community feels so warm and welcome. The staff has a sincere relationship with each resident and gives you a sense of peace regarding your loved one. Its a fantastic place to call home for those you love most.

Beautiful, Welcoming Living space as soon as you walk in with a fireplace. Residents are loved and cared for. Staff truly cares, fun activities, lots of trips, concierge physicians that come into the building and your loved one can age in place. They offer Assisted Living and Memory Care with all levels of care so your loved one never has to move out.

Came to tour with my mom. The staff was welcoming, greeted us at the door, we were introduced to the Nurse, care staff and Executive Director. We were offered something to drink and the sales girl listened to all of our concerns. She answered every question we had. She even went above and beyond, giving us resources which no one else did when we were out touring. We went to some very fancy places but Broadview was the one that was the most cozy and warm. Mom said it felt like home! This place is great!

The building was very warm and inviting. The staff Is welcoming, helpful and informative . The director is knowledgeable and eager to help answer all of my questions. I highly recommend contacting them to care for your loved ones.