HarborChase of Dr. Phillips

What a beautiful community. The staff is so friendly and willing to go the extra mile. I have had a few clients move in there and they were all pleased!! You must take a tour! Millie is awesome.

(Translated by Google) Retreat houses worthy of 1 hotel 5 stars.well done america and thanks god.(Original)Des maisons de retraites dignes d 1 htel 5 stars.well done america and thanks god.

Don't be taken in by the beautiful building. This place is incredibly poorly run. They are already on their third executive director, which is never a good sign. My mother-in-law lives here, and in six months we have had the following problems: 1) no medication administered for six weeks. None. Despite the fact that we are paying extra for medication management. The reason given? 'She refused medication.' This is a woman taking meds for depression. HELLO???? 2) No response to her call button. This resulted in her going out into the corridor and yelling for help, and then falling down when she tried to walk out to find someone. Here's what the management said: 'She was yelling for no reason so we called the EMTs'. 3) No food for two days. She finally called my sister-in-law to say she was hungry. Management response: 'She didn't want to come down for meals'. This despite the fact that we are paying extra for a higher level of care. We have a webcam in her room, and we can see that employees are rude, and that cleaning services aren't happening (there was no toilet paper for two days). Multiple complaints are ignored. We'll see if a negative review gets results...

I went to visit my friend Sonya, she is very sweet, and that place is so nice, very organized, and the people who work there are very nice. She feels happy.