Grand Villa of Melbourne

8/19I am my sisters POA. She has been at Grand Villa Melbourne since 2012. She has dementia, no local relatives or friends. Unfortunately no visitors for the last couple of years.I live in California and am unable to travel, so obviously the staff is my lifeline to her. In the past I must say communication has been hit or miss, ie. waiting for a return call for over a week, etc.Please note I have always felt she has been in good hands there. Since Nina Corsi has been executive director Ive been group e-mailed regarding events, new hires and the like. Before, the communication would be about the holiday party for staff in December, which is fine, but not satisfactory. I thank her.The most recent resident care director, Kerri Breitner, has helped me enormously in the last couple of weeks as Ive had issues with my sister. Kerri has been professional and kind and I appreciate her helping me in a timely manner. One of the needs was to get a new visiting doctor, which we did. Her office called, introduced themselves, saw my sister and asked my opinion regarding her health. No other doctor has done that in the past.Needless to say I am very pleased. Thank you everyone.

My Mom has been a resident at Grand Villa's Assisted Living facility for about nine months. During that time, we have been very pleased with the service provided to her. No complaints. The Resident Care staff has been very attentive and responsive to her needs. We rest easy knowing that Mom is well cared for. Nine months ago, we were initially concerned that she might not accept her new living arrangement well, that concern faded very quickly. She is enjoying her stay there; specifically the entertainment, special events, dining, friendly staff, and more importantly, the other residents in the facility. Kudos to the staff that has made her comfortable.

I am a resident of Grand Villa since May 1st 2019 and I find the care and service to be excellent along with it being a beautiful place right across from the Indian River.Would highly recommend Grand Villa.

My mother has been a resident at Grand Villa for a few years now. When it came time to move her into their Memory Care unit, the staff were very accommodating and helpful. She gets plenty of personal attention. I've gotten to know the staff as we've worked together to smooth my mother's transition to Memory Care, and I have found them easy to work with and genuinely concerned for Mom's welfare. The facility itself is beautiful, and my mother loves it there!

The view is awesome of the river. The staff is professional as they are friendly !