Savannah Grand of Amelia Island

The staff here has gone far beyond the necessary to take care of my mom. They truly show love and concern for her and all the residents . They have done so many little extra things ... especially now with covid 19. Truly blessed knowing that she is well taken care of and loved!!

Sure, there were hiccups with initial paperwork , but the genuine care shown by all staff and admin is palpable. When I visit my mom, I am always warmly greeted and informed. Their calendar is full of events to entertain and appropriately challenge the residents. Mom loves the music, the art classes, and especially enjoys using her Savannah Grand dollars to competitively bid on items. Mom is thriving at Savannah Grand. My out-of-state siblings comment on how happy she sounds on the phone. Her room is large enough to comfortably accommodate a full size bed with bedside tables, she had two recliners, a larger dresser and a smaller kitchen table and chair in her room with a kitchen sink, counter, refrigerator, cabinets, and a large en-suite bathroom. She enjoys and outside patio, too. I am very satisfied Mom's activities, accommodations, and care at Savannah Grand on Amelia Island.

Although I have not had the opportunity to have a family member reside at this location, I have been there many times due to my experiences visiting and volunteering. The facility is pleasant, clean, and homey. The staff and administration clearly care for the residents, as I have observed many meaningful interactions with them. As primary decision-maker for my mother, who needed different levels of care for over 14 years (living outside of Atlanta), I have observed quite a few facilities and a wide range of quality of care.

My grandmother moved into Savannah Grand about six months ago and had a truly terrible experience. The food was lacking in nutritional value and consisted largely of canned soups and fried chicken or fish. The administrative staff informed my family that the meals would return to their previous, higher standards as soon as a new chef was hired; however, the meals continued to be subpar for weeks. Individual loads of laundry for each resident were advertised by Savannah Grand and included as a service in the $5,000 monthly rental fee my grandmother paid while living there. However, shortly after my grandmother moved out (after two months of living at Savannah Grand) I noticed her room number had been written in permanent sharpie marker on one of her pillow cases and on numerous clothing tags. This nearly brought me to tears, as clearly there would be no need for the laundry personnel to write her room number on her clothing and bedding if they were truly doing individual loads of laundry for each resident. It hurts my heart to think that the residents there are being falsely advertised to, and that, in cases such as my grandmother, reduced to being identified by their room number solely for the convenience of the staff members working there. Every resident there should be treated with respect and made to feel appreciated and valued, and that is not the kind of treatment I observed during the two months my grandmother lived there before we moved her to another assisted living facility.