Inspired Living at Lakewood Ranch

I wouldn't recommend this place to anyone. They fail to inform family members that there are multiple Covid-19 cases at this facility. Should be ashamed to run a facility and not informing the family of love ones who live here. Apparently money is more importantly than health here. And they do not have the correct PPE to keep everyone safe! Despicable!!

I've been volunteering with the Activities Department at Inspired Living Lakewood Ranch for over 3 years. The staff, Marsha, Kevin, DeLeon, and Gloria are awesome. It's not a job to them, it's taking care of family. I miss them and the residents since Covid-19 closed things down.

I along with my sister, have volunteered at Inspired Living Lakewood Ranch over the past 3 yrs. The staff, being concierge, kitchen staff, or activities staff, treat the residents like family. It's a lovely atmosphere and I'm happy to be part of such a great facility.

My parents lived at Inspired Living at Lakewood Ranch from the time they opened. When they opened we had great hopes for the facility. In the almost 4 years they've been open, they are now on the 9th Executive Director. They even changed Executive Directors during the pandemic. This once again cause loss of key personnel. I've had many issues over the years, including my parents getting stuck for 45 minutes in the elevator during a power outage! Their cleaning crew has never been good but I've found out this week they are horrid now given th pandemic and noone is inside checking on them. After the new ED came in and their best nurse left I started looking at other facilities. I found that they are gouging me on cost. I've been able to cut the costs by about 40%, and the new facility provides a higher level of care. I moved my parents into a brand new full memory care facility with amazing care and attention this week. They are so much happier already. I was not allowed to go in and pack and move them, had to have their named movers do it. When their belongings arrived at the new facility I was called by the Executive Director to tell me their beds were in awful condition, I needed to buy new ones (theirs I had bought 2 years ago but they weren't keeping the mattress pads on it). Also that their clothing was in awful condition, smelling of urine. The furniture was caked in dust. Before the pandemic I went in 2-3 times a week and picked up their apartment, always telling them what wasn't being done. It appears since I haven't been in there they have not done their jobs. Also, in the time that I gave them notice they ran out of one of my dads meds and I had to complain to get them to fill it (I pay for them!). I also found that some other things happened that they should have called me about and never did. I have called the parent company CEO in the past to voice my issues but they were never addressed properly. This place has had ups and downs since they opened with all the turnover, but this is outrageous what is going on now. Don't let the nice pool fool you, your loved ones need much more.

My dad moved into Inspired Living at Lakewood Ranch in late January 2020. My dad has vascular dementia, lived on his own for 10 years after our mother Rita died. But as time went by it was clear he was going to need a much more supervised living situation. My sister Cindy found Inspired Living and loved it from the minute she visited. She brought my dad for a visit and they engaged him right away. And for my dad the most important thing was they had coffee available at all time! It took a few weeks for him to settle in but even through COVID-19 he continues to be happy, engaged and well taken care of. He loves his apartment, loves being served breakfast, lunch and dinner, participates in the programs he wants to participate in and has made lots of friends. The staff at Inspired Living have done an amazing job in keeping my dad safe and happy through this difficult time. I know it has not been easy, but each time we visit through the window and ask my dad if he needs anything, he tells us he has all he needs. Then we watch him go back to his friends and we know he is in the best place for him. We are so thankful to have found the right place for our dad. Thanks to all who keep him safe and happy every day!