Kiva At Canterbury

Horrible place. They treat residents like garbage. The staff will lie to the residents if they think it makes their job easier. They hold the residents there as if they're prisoners and monitor them as if they're under lock down. I've seen it myself. One of the staff members threatened to call the police on a family because they wanted to tell their elderly family member resident the truth about them not being able to come home. A wise person learns from others' mistakes, a fool learns from their own. Please learn from my experience and take your loved one somewhere else....

Cindy and team appear to provide a safe, clean, and caring place for many elderly patients. It is not an easy job so our thoughts are not only with our Aunt but all the workers who make her as comfortable as possible. Thank you.

It became apparent in early July that I needed to find a Memory Care /Assisted Living residence for my 92 year old mom. Shes been living in Independent Living for 7 years but only because Im a retired RN and for the last 4 years, has been a participant in PACE (Program designed to keep the elderly in their own homes) who provided all her medical, social work, PT/OT, dietary needs. We looked into several places that PACE recommended and chose Kiva at Canterbury and Im so happy that we did! From Cindy the Administrator to Tariana a Med Tech (studying for her nursing degree), to Denny the Maintenance/Engineer, to the aides and dietary staff, everyone has been so kind & supportive of my mom and me & my family who visit her. My mom has dementia (nasty disease) and as is typical, has difficulty with changes to her day-to-day activities and environment. She said as she first walked into Kiva: It feels like home! (which amazed me). Cindy and her staff have created a home-like environment for their residents. Mom has flourished at Kiva! Im greatly relieved as shes now safe (residence is locked), monitored and well cared for (to minimize health risks) and receives good patient/resident care, meals and meds in a timely manner.

My Mom has been a resident here for 3 years and there staff has been nothing but loving and caring toward my mother. Cindy the administrator has been wonderful she saved my Mothers life. Without this facility my family wouldnt know what to do.