Arbor View Senior Living

Update - I want to first say that the nurses and CNAs try to do a good job and seem to care about the patients. But the facility is understaffed often. I have had staff tell me this. If a problem is brought up to administration the main reply is the patient 'refused care'. I have requested phone calls when my mom refuses care and rarely do I receive calls. When I email complaints all of a sudden she refused care. There is no reason for a nursing home facility to run out of functioning portable o2 tanks, in my opinion ever. Yes my mother did have a concentrator in her room, but she is used to the portable and did not want to be in her room. As a result her o2 was at 83 percent when I arrived and a little disoriented. She did not refuse care, she wanted the care she was accustomed to. I have several other complaints, but this resent situation is of main concern. I am in the facility at least 3-4 days a week if not more, so I do notice numerous things... as with all nursing homes be there often and make complaints when things are not done correctly. If discussing concerns with management doesn't work, figure out who to contact for help, as I will be doing.

Had several bad experience with staff not giving proper care. The facility lacked the proper back up equipment for emergencies. Had lots of trouble getting issues resolved. The facility has a horrible stench through out from patients not being properly cared for in a timely manner. I would not recommend for anyone!