Heritage Park Nursing Center

Surlinda Vargas is an amazing care taker, everyone at heritage park was very nice but Surlinda was next level.

This place doesn't even deserve one star!!!

The facility is OK and the care provided is adequate. But the staff, while pleasant could use an infusion of inspiration to truly care for the patients there. They frequently are delayed in delivering medication (you will find 6 of them standing around talking) and there is a brush off culture there. When you speak with them about your concerns or the needs of your loved one, they are all too quick to pacify you with some response and then they move on with the issue unresolved. They are highly disorganized. My impression is the staff, just isn't anchored in to what they are doing and the very important job they are doing. They operate on the surface, with no true intention of creating a best quality of life possible for these poor people who have lost their ability to function in normal life. It seems to be a problem in leadership. I feel it could greatly improve with a deeper ingrained philosophy, training and proper supervision.

The lady that is a nurse here, her name is 'Nicole Green' she hit my muthers car and left a note, we called her and we tried to work things out but she never called back.Other then that the care taking is very responsible and they are good ig.

9 months and counting. My mother has been at this place for nine months now. I continually write reviews because I want others to know that this skilled nursing facility is one that sets the pace and standards that others should notice. Micayla the Activity director and her staff makes the patients feel that they are an extended family member. From the dining area with table class to scheduled activities during the day and lets add there once a Month outings . It is nice to know that your love one is not going to be bored. The staff at Heritage have a great way of including staff and patient interaction. I definitely recommend this place. Sharon