Emiratus At Heritage Place

My wife and I spent a good deal of time looking for a kind, caring, safe community for my 91 year old mother who has come to the point that she needs assistance with some of her day to day tasks. Brookdale Tracy has absolutely exceeded our expectations. From the first day, it was clear to me that the entire staff is focused on building a safe, loving community for their residents. My mother has been at Brookdale Tracy for about two and a half months now. The staff knows her well and is tuned in to all her various health needs. I have had constant pleasant contact with the executive director, the director of nursing, and the finance director as we've worked through getting her settled in her new home. I can't say enough about their attention to my mother's needs and their efforts to address any concern I have had. The tone they set is also clearly evident in the kindness of the caregivers that interact with my mother on a daily bases. If you are looking for a place where your loved one will find an extended caring family, this is it.

This place is dirty and staff is very unprofetional not a good experience! Wanda is very rude