Atria Santa Clarita

3/7/20 Update: There are two additional updates to my original review (below) that anyone considering this location should be aware of. The first is that after I moved my mother out of Atria, I received a bill from a neurologist during my mother's time at Atria. Without my permission and without notifying me, Atria had a neurologist evaluate my mother. In addition, they never even let me know that this had occurred (as mentioned, I discovered this due to the billing by the physician). I secured the medical records and the neurologist diagnosed my mother with Alzheimer's. Again - I was never notified of any of this. If I had been made aware of this, I would have moved her to a memory center for her safety and perhaps she wouldn't have fallen and broken her hip. Secondly, Atria has reneged on refunding the agreed upon portion for the move-in fee ('community fee'), so I filed in small claims court. Here is the interesting part - after they were served the papers, I received a call from Atria offering to pay the refund, but only if I removed the review about the facility. I declined because this information is about safety issues at Atria along with clear violation of the rights of residents (such as notification about being rushed to the ER and being notified about a neurologist's evaluation). The person said, if we are going to refund the money we want something back from you. Real classy. Original Review:My mom broke her hip during the early morning and we were never notified that she was rushed to the hospital. The place seemed fine until this happened. It took several days for the executive director to even supply a reason for the lack of notification. 'the nightperson called the number on file but didn't leave a message', was his response. I moved my mom out after that. I couldn't feel that my mom was in a safe place (and we were paying $7,000/month) when such serious issues take place - and when the executive director, based upon the long delay in getting back to me, obviously didn't take it seriously.UPDATE: In regards to the response by Atria; the executive director was in contact with me because I alerted him to this issue. There was no urgency on his part to respond back. His behavior confirmed my belief that Atria puts their residents safety after making a profit. In addition, despite written documentation via email about refunding a portion of the 'community fee', he is now not even following through on that. For my part, I will have to obtain legal counsel.

We are Extremely Happy with Atria; both, my mother as a resident, and myself as her closest relative/advocate. I asked my mother how she felt, and she rated Atria 5 stars! Me, too!My mother was in ill health, isolated, living out of town by herself (after my father passed). We needed to relocate her, near us. I compared All of our options available. Atria, by far, is the best. All of the employees are friendly, supportive, welcoming, etc...She's no longer isolated. She's involved in numerous daily activities. Their attention to nutrition and activity has restored her health!Trust me, I did the comparisons. I was looking for a friendly, professional, active apartment style assisted -yet independent living situation; that could grow with my mother's needs.Another important point of consideration; nearly all of Atria's activities, dining room, etc, are centrally located and fairly close to even the farthest apartments. This is Not the case with some of your other options. This isa Very Important consideration, because it doesn't matter where you live or what amenities are offered (especially meals!) if it's too far/inconvenient to get to. Especially if one is struggling with pain/disabilities.We are extremely pleased with Atria!

Change can be good, change can be difficult. The day you or your parents realize that change is needed in their living condition can be a difficult one. For me that day came a couple of years ago. My dad had just finished a successful hip recovery, however, he was unable to walk unassisted. He tried staying in his home with some help but the limits of his injury caused him to be in many respects a prisoner in his own home. I found the courage to speak with my dad about assisted living and to my surprise he was open to the idea. After touring several assisted living communities near my home in Santa Clarita we stopped by Atria. From the start, we were greeted in a warm, compassionate and carrying way. I was surprised at how quickly my dad warmed to the idea of assisted living. He agreed to move to Atria on a limited basis. We kept his home while he tried Atria and assisted living. He kept extending his trail until the day he gave me permission to sell his house. Two years later and I could not imagine my dad anywhere else. I know it sounds counter-intuitive but assisted living and Atria gave my dad his independence back. From activities to dinner time with his group of friends, my dad has found a home at Atria and I have found comfort in knowing that he is safe, well cared for and happy. I know that assisted living is not for everyone, but as I discovered it might be for more people than you think. I suppose the success of my dads transition has a lot to do with the facility itself. Atria Santa Clarita is a community in the truest sense of the word. The staff and environment foster a family like environment. The staff is professional and most importantly, caring. My advice to anyone looking into assisted living would be to think of it as a new beginning. I would recommend that you visit a number of communities to see what works best for you and your loved ones. When visiting spend the time necessary to get a feel for the places, they are not all the same. And when considering which communities to visit, I would certainly also recommend that you include Atria Santa Clarita.

A little over six months ago my siblings and I made the difficult decision to remove my mother from her home and into Atria. My mother had been living in her home for over fifty years and had recently lost her husband. Her wish was to stay in her home. However, we noticed that she was becoming more reclusive, skipping meals, and not keep track of her medications.At Atria, my mother has her own apartment which gives her independence. She no longer has to prepare her own meals and looks forward to eating her meals with her new friends. The activities are numerous, some of which include, poetry reading, fitness such as Zumba, Tai Chi, etc., a movie in the theater every evening, many musical events, Bingo, etc. Each resident is given a list of the activities taking place the following day. My mother looks forward and joins in many of them. The med team at Atria is very responsible and makes sure my mother has the medicines she needs and that she takes them as scheduled by the doctor. The staff was extremely helpful during the first few days of my mother's residency. Being honest, it was difficult for my mother and I really wasn't sure that she would transition from living at her home for so many years and then coming to Atria. But, listening to the advice from staff members and following some of their suggestions, made the transition much smoother than I would ever have imagined.My mother is happy at Atria and that makes her children happy.Caroline