The Village at Hayes Valley

My cousin was a resident at The Village at Hayes Valley (Pacifica Senior Living). Its a beautiful boutique style facility. The reason for my cousin being placed here was due to a sad and difficult situation. Anja, the Marketing Director is one of the most wonderful persons Ive ever met. She was very professional, supportive and extremely caring and its obvious that she loves what she does. She is very compassionate and understanding. She went above and beyond to help us and I cannot say enough good things about her, and the facility. She is truly a special person! Also, thank you Andrew and all the executive management team for all you did!The caregiving staff was always very warm, caring and helpful. They made my cousin feel like she was family. They work together to give the residents exceptional care. Sandy, the receptionist was also great and helpful! George Stickles, Activities Director, who we met on our last days there, was kind and pleasant. He gave us a picture and a few small crafts my cousin had made. He also sent pictures of my cousin engaging in some of the activities when she was there. A special thanks to our angel, Antrina V. for gifting the beautiful handmade shawl to my cousin. My cousin loves it and carries it with her at all times! This act of kindness will never be forgotten and will always hold a special place in our hearts.A totally wonderful experience that made our difficult situation better. I highly recommend this facility.

Anja, Community Relations Director, and Brittany, Resident Services Director, as well as their entire team of caregivers and staff at The Village at Hayes Valley have been like a second family to my brother and me. We moved our parents from Boston to the community in January and were gratified by the competent, responsive, and compassionate care our parents received.

Staff is very attentive and accomadating to our needs. Checking in family member went so smooth since they were communicative. New/clean facility

Quaint Senior Living facility in the middle of hipster neighborhood downtown San Francisco with warm caring staff who cater to their residents with lots of love and respect. I would definitely recommend The Village to my family and loved ones.

I toured The Village at Hayes Valley for the first time a month ago. I was instantly impressed by the warm greeting I received from the receptionist. I was equally impressed with the leadership and direction of this community. The view from the rooftop sun room is amazing and I can't wait to see it again once the renovations are complete! Mean while they are providing care for their existing residents!