Imperial Health Care Center

My mother has been in this place since November and the staff are very compassionate and caring. My mom is clean, smells good and safe. The few times that something is going on and brings it up to the nurses, it turns out that they are already on it and awaiting the doctor s return call. When I visited today, my mother is already on the wheelchair at the dining room. Their Director of Nursing is also great and knows each patient. She talked to me about what will be helpful to promote my mothers personal privacy. This is a place that one can truly trust to take care of s loved one. Amazing team!April 14, 2018Its been a month since I made this review and I want to share more current family experiences. My daughter visited Mom the other day and found everything in tip top shape. My mom is comfortable, clean and looking good with a stream of friendly faces around.Sometimes, my mother needs assistance and help to eat. Same with the roommate. The nursing assistants are consistent in tracking their progress in eating and quite precise in the estimation of food eaten. One time I walked upon a CNA explaining to my mom that her family loves her and visits her often. That was very moving.Ive gotten calls from the team on plans for my mothers care and very thankful for the time and effort.Theres also improvements in the patio that makes it easy to go around the garden in a wheelchair, new seat cushions that served us well when we celebrated my mothers 93rd birthday. My stay.November 2018Almost a year now. Some impressive observations. Facilitated denture fitting. Ensured regular haircut. My mom was sick on and off and she always bounced back with their meticulous care. In the community living room, staff in charge always made sure my mother has her cup of . Staff in the front desk always helpful and would open the doors for me to wheel Mom in the garden. Flowers abound in the small garden which are good to admire, at one point in summer, there were huge and beautiful sunflowers . I arrived late and asked if I can still see my mother and they opened the door. Called me to ask if its ok for Mom to have flu shot. Reminded me about the team conference on her care. The last one was on my workday and I joined by teleconference. This team is very professional, compassionate and family oriented. July 12, 2019My mother passed away a few months ago with family around her. The staffs compassion cannot be described. We could feel that they loved my mom. And treated her with great respect at all times. Up to the end , she got the best care ever. After the burial, my siblings and our children unanimously decided that we need the leadership to know about the great work of the team. So we all came to say our THANK YOU !

I love the way this amazing staff cares for my mother.

If i need help again i want to come here.I can not thank these guys enoufgh for helping me get back up when i was down.The nursing staff were tops, always there with carino n respect.The rehab workers had me working consistently so i literally went from a wheele chair to a cane in a week.Super clean decent food. Seriously good people and care.