Vista Del Lago Memory Care

no good at all always short stuff theyre not doing there job, there teeth so smelly care givers never tried to help what a waste! Dont send your family or love ones here!

When my mother reached the point of needing more care than we could give her, we found Vista Del Lago and couldn't have been happier. She made friends and actually gained weight when she was refusing to eat for us. When she began nearing the end, the wonderful people at her new home kept us informed of her changes and helped us all during a very difficult time in her life. These people have one of the hardest , most unenviable jobs in the world and they do it with a smile and love. We are so grateful for all the support they gave mom and the rest of the family.

I am so amazed with how much Vista Del Lago takes care of my mom. My mom was in a bad situation which caused a decrease in her level of life quickly and Vista Del Lago came to the rescue. A therapist came to visit my mom in her home and noticed that she was not being taken care of and that she could not take care of herself. They expedited a doctor to visit her in her home and he saw the situation that was at hand and saw she needed care. When she became a resident of Vista Del Lago, she was put on a good diet, her pills were monitored well, and activities were used to help promote her wellbeing while she was in serious need of care. As I visit Vista Del Lago, I have found that the nursing are well attentive to moms needs. When she is not doing well, they find the answer quickly and take steps immediately to help her be herself. The administration staff is all attentive to moms needs and care, the activities staff are also focused on her wellbeing. There have been some changes from the beginning of moms care to now and incorporated teams named, Guardian Angel and Otter Crew. I love that they assign someone in charge in each area for moms wellbeing. I email staff and receive emails. It doesnt stop there. I text and call for ANYTHING and there is a response. And much to my surprise, I receive texts and phone calls when I dont even check in. They are there for every aspect of moms needs and I so appreciate what Vista Del Lago has done to transform my mom back to who she is and make sure she is happy. There is also a protection aspect that is phenomenal for the care of mom. Who does that? Vista Del Lago does! Thank you Vista Del Lago for saving my moms life and enhancing her stay with you the best she could ever have.

All they care about is money filling in the rooms. They need to focus on the patients they have now and not on tours, new clientele. It was my first day working on a assignment for an agency when a resident managed to escape out of the building, no one heard the alarm set off. I was not a employee, they did not train me, and their caregiver went home early. Director was questioning me it was a unpleasant experience, disorganized. Where and what were your employees doing? That was accentcare for you sending employees to crooks. When things go wrong they like pointing fingers at everyone else. Good management should take blame and responsibility. They are no lie just shady.