Unclaimed
4 reviews

Cross Creek Cottages

claimClaim
marker Costa Mesa, California

Reviews

4 reviews
Genny Carter

07/05/2019
It's a lovely place, with staff who really care about each resident. It's not a 'Shee Shee la la' brand new house facility, but an older, quaint home that IS clean. You can tell that immediately when you enter. It does NOT smell like a rest home AT ALL.The general vibe of the residents and home is altogether a positive one. The hospice residents are also clean and cared for no matter how difficult the individual situations might be. Good humor, heathy food, kind & astute staff. A full stock of clean bedding and linens are always on hand& changed daily.
hello there

07/18/2018
Karen McMasters

07/12/2018
If I could give 0 stars I would. Home is filthy, residents are neglected. My father was there 4 months and lost 20 lbs. Thankfully I was able to move him. I wish I could save the rest of the residents stuck there.
Leanne Miller

07/11/2017
Caregivers not attentive to residents. Don't let the photos fool you. No activites for residents. Very dirty. Care is poor at best. One caregiver is good. Weekend staff is awful. Unexplained falls reported. Can't recommend. Research their defencies and call Ombudsman.