Canoga Park, California
Reviews
6 reviews
Amber Rose
Absolutely unacceptable to lose someone under your watch!!!! I don't knownwhat excuse you have. This is your responsibility and your being paid very well for it. I just wanna say that I will be showing up to check on my grandmother let just say that if she is not in the most perfect of conditions and has a smile on her face. I promise you you'll regret it. Pls remember you may live in your cozy white worlds but some of us came from the darkest places and still have connections to them. See you shortly!!
Siochain Deva
I work as a professional in the healthcare field. I am appalled by the LACK of competency here. Their DEFENSIVE Nature when confronted with a question, their FAILURE in reporting to proper channels when there is a public health issue present, patient NEGLIGENCE. Together with INCOMPETENT MANAGEMENT of patients case notes, INCOMPLETE AND even NON-EXISTANT Patient CARE notes...this is beyond Unacceptable.Add to the mix, the Inaccurate lists (regarding personal items brought in for clients use), MISINFORMATION or out right CONFLICTING information when it is necessary for a medical decision or STALLING, AND NOT RELEASING your loved one from their facility in a Reasonable Timeframe and Yes, STALLING, 'Dropping the Ball' when there is any type of Public Health issue present, GIVING INCORRECT INFORMATION to Public Health when there IS an issue...FAILING TO REPORT TO PUBLIC HEALTH correctly and TIMELY !! WOW...Putting Families and Patients on HOLD, expecting the family to wait for MIXED innaccurate answers ( or NO answers at all), all the while $$. Adding up for them. Good luck finding an ON CALL nurse try to assist you...!! They make you wait for the ONE 'SPECIAL Nurse ' I Guess who is out SICK..before you can even HOPE to get a STRAIGHT Answer about anything. Absolutely APPAULING. Get a lawyer on hand before even considering this place...and, GOOD LUCK trying to get your loved one OUT of there without a lawyers assistance. JUST Have One Question For You Folks....HOW DO YOU SLEEP AT NIGHT??? These people are UNCONCIOUS and, Spending Your Money, While Your Loved One Suffers. It would be Horrible To Have To Live With Their Karma.
Freddy Rodriguez
Gabriela Savage
My mother was at Holiday Manor for approx, 7 years. I can't say this facility is horrible but I also cannot say this facility is great. We saw a decline in how this facility operated through the years. They have a new administrator. She seems to care about the facility and improving things. They really needs to clean house and get rid of some of the worthless, lazy staff they have if they want to improve .. It's this type of staff that can make and even breaks a facility. When we decided to take mom home, I can say I was pretty much done with this facility. We found ourselves unhappy more and more each day with the care my mom was receiving,. Her regular day CNA was great.You could tell she loved her job and she treated her residents with care. However, the night CNA and Day CNA who covered when moms regular CNA was off, were just lazy lazy lazy.. Several times, mom was found soiled. Her laundry basket was always full of soiled clothes. She would go through 2-3 outfits a day because she was not being changed. They have some great CNA's who really care about the residents..... But..they also have a lot of lazy CNA's who are just there for a paycheck. If you put your mom in this facility or any other facility, you have to make sure you are visiting your loved on on a regular bases to ensure they are being cared for correctly. We decided to take mom home. We always told ourselves we would not let our mom pass away in any facility. We wanted her to pass away in peace, surrounded by her family. At the end, Mom knew she was home. You could see it. She looked so peaceful. The lord took her home in May, 2017.
Eryca Smith
Excellent place for Alzheimer's and dementia patients. Locked up unit with excellent rehabilitation and nursing care.