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8 reviews

Desert Highlands Care Center

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marker Kingman, Arizona

Reviews

8 reviews
Joyce Peters

06/24/2020
My mother has been in DH for about 4 years and I have really come to love the staff there. We have had a couple of issues at times but nothing that wasn't fixed. They listen to the family members wishes and are so caring to the people staying there. A place like this is so hard to be perfect but they try. It does not smell when you go in and everyone looks clean and fresh. I do agree with the food being cold. For as many heating units that you can get to hold food, I am somewhat shocked that they don't have one. Things have change a lot over the years and it has gotten so much better.
Jake Dunn

06/06/2020
Do not send a loved family member to this facilty. The front office staff are deplorable. You have been warned.
Norma Buker

02/08/2020
Kenneth was well taken care of made friends with faculty and patientsI was always nice to everyone there fore nice to usWhen ready to be released there was hugs all around.
Geenie

02/03/2020
I found my Grandmother in this facility after some family drama. After reading the reviews I was expecting a horror show. But it was not. I think it's as good a place as it can be with the monies it gets. It is not top of the line but it isn't a pit either. It has some high maintenance patients which seem to take a lot attention. All of the staff were very nice, helpful and compassionate. My grandmother had been there over 2 years and some of the staff genuinely cared for her. They answered my questions and made my visits as easy as possible. They never denied me access to her. I think there probably is a lot of turn over in the lower staff positions. But there were many that have worked there for a long time. Over all this place isn't terrible. It is what it is. A sad place where old people are put and too many are forgotten.
Bill Morgan

07/20/2019
Residents left in wet bed and clothes overnight and given excuses that we're too busy to get down to your room. The place really needs a state auditor to do a suprise visit. No rehab follow through. For $6000 a month you think they could tend to their residents a lot better than mininum wage flunkies.