Visiting Angels

Loved the cargivers and the timely response from the owners to any questions we had.

Overall we were satisfied with the care received. I had to hire caregivers for my husband for a period of 3 months because I had to have back surgery and was unable to care for my husband who had been disabled by a severe stroke. Several of our angels were extremely helpful. They gave my husband great care and did light housekeeping without me having to ask for their help. They also helped me in the first few days home from my surgery. I gave only 3 stars for those caregivers who did very little beyond basic care for my husband and would sit and watch me do chores that I wasnt really supposed to do for the first 8 weeks home. One other issue was inconsistent scheduling of caregivers. One caregiver had been borrowed from another area when our area was short handed. She thankfully was only there at night when we did not need much help. She argued with me my first day home (the one time she was there during the day) and I was on heavy pain medication. One other time she argued with another caregiver about how to do something with my husband in front of us. I had to intervene to calm the correct caregiver. I reported her to our manager, thankfully she did not come back again. As I said at the beginning we were satisfied overall and I would recommend Visiting Angels, just make certain to monitor the care being given and be very specific about what you need done.

This place is an absolute JOKE! The Jasper representative has needed to be FIRED for several reasons.

I have employed the services of a Visiting Angel (VA) for four hours each week since Nov 2018 to care for my wife while I do shopping and other errands. I have been completely satisfied with the attention and care she has received from all VAs, but after a period of orientation, a retired LPN (Betty) has been her primary visitor. It is very reassuring to have a trained professional available to administer meds and bathe her and who would know what to do in case of an emergency.My wife and I are both elderly and in uncertain health, which has sometimes necessitated changes to regularly scheduled visits by the VA. The local VA supervisor/scheduler (Renea) has been gracious and efficient in providing support to meet our changed needs. I am very appreciative of her efforts to provide assistance to us, sometimes on very short notice.A satisfied customer, HCE

We had different angels every week,which made mom more nervous than she needed, she is a dementia patient,which was explained b4 we started! Carol was very accommodating during the interview s,but changed after we hired visiting angels, Carol was very rude to my mom when she visited her one day, mom answered an ad about a caregiver and the lady there was a FORMER employee of visiting angels, Carol called me and threats some kind of lawsuit so I suggest ed to Carol to find the nearest pond and jump in!of course she was let go unexpectedly and that fact was hidden from us.We don't tell anyone about V.A. We suggest caregivers that we know personally.