Hidden Valley Center

My great grandmother was in this facility and the staff and administrator were awesome. I have visited her at different times and for me, there was a difference when shift changes. My best hours visiting were of course every visit but the staff were the best doing morning/mid day. I did visit a few times in the evening and the staff were not so polite and helpful. Not even the nurse!!!! My Nana loved her wound nurse, he was sooo very nice and gentle with her. If she was here with me today I know that she would still love it there. I give this facility a 5 star and it was very clean.

I am a CNA at this facility this is my first job professionally taking care of elderly or disabled people,I have taken care elderly people in a home setting for many years off and on I enjoyed it but I have to say this genesis site hidden valley has given me fulfillment in what I enjoy doing. Ive been here for a year now I love a lot of things about this facility like its a moderately small place so its more homie than hospitality. It doesnt have that nursing home smell that I have smelled at so many other facilities.Our housekeeping dept is just amazing they always keep our place so clean and smelling nice. Also every place has a chain of command even ours but everyone from the administrator, HR, the DON and our nurses help with meals, residents requests, and other things just like we (the cnas) do. No one is above meeting our residents needs here. I have such amazing co-workers/friends as well I have learned to lean on them for support at work and home Bc they are just honest to god good caring people you wouldnt believe the hugs and smiles I see the cnas giving to our residents. We spend the most time with the residents I am so lucky to spend time with all these great ppl here I love my residents so much I always try my very best to take care of there needs big and small and to always be here for them through thick and thin its important to me if they are happy or not and its important to my coworkers as well so if I had to choose a genesis site to work at I believe Ill stay right were Im at bc Im happy here with everyone (coworkers/residents) I care about. There is good and bad everywhere but I see more good here I definitely recommend genesis hidden valley center

A wonderful place to work. This place goes above and beyond to make sure the residents feel at home and cared for. This is my home away from home, and the residents are as close to being my family as my real family. I've seen alot of uncaring facilities over the years, and Hidden Valley center is not one of them

Great staff building is clean. Everyone is friendly. My grandma loves them. They take amazing care of her. Id give them 10 stars

From the Rogers family I want to say thank you to the staff for the care u gave my mother. you are a very good place that I will always recommend to anyone. The negative post I'm reading is prolly people whom didn't visit there family and they prolly couldn't do better there. Thank you all an I appreciate the good care my mother received there. Love u all.