Arden Courts of Fair Oaks

My Dad is a resident at Arden Courts and we could not be more pleased with his care. The staff is very kind and patient. There is music and constant activity for the residents to participate in. The nurses and CNAs are wonderful! So glad we moved Dad to Arden when he could no longer be cared for at home. He is thriving there!

I cared for my wife of 46 years in our home as long as possible. When I began looking at memory care facilities I was fortunate to have the assistance of a consultant to the Alzheimer's Association of the Greater Metro Area. She provided me with guidance as to what to look for in a memory care facility and she also said she would tell me if I selected a facility the she did not feel comfortable recommending. I visited a number of facilities in the area and with our son's concurrence decided on Arden Courts of Fair Oaks. She said she was confident I would be very pleased with my choice.I moved my wife to Arden Courts on January 14th 2019, the most difficult day of my life. I knew she would never be able to return to the home we built in 1978 and where we had raised our son and enjoyed time with our grandchildren. It was a very sad day indeed. But what I did know was that she was about to receive the best possible care, care that I could not provide to her at home. The staff and caregivers treated her like one of the family doing everything possible to keep her safe, smiling and without pain in her final days. When I expressed concerns to the staff, which was very seldom they responded immediately. They not only treated her like family but also treated me, our son and grandchildren the same way. I visited my wife everyday that I was in the area and not once was I dissatisfied with the care she received. The daily caregivers have a very difficult job and I will be forever grateful to them.My wife passed away on December 28th. The staff moved a recliner into her room so I could be with her until the very end. I stayed with her the last 48 hours of her life. The staff provide her and me with loving care to the very end. I will never forget those last few precious days and hours.And now that she is gone I still stop by Arden Courts on occasion to visit the staff and caregivers who did so much for our family. I highly recommend Arden Courts of Fair Oaks. You cannot go wrong with this facility.

I can not and do not recommend this community under its current leadership. Once a well run, dementia focused community the new administer, in my opinion, lacks the knowledge, skills and ability to lead such an important community. Additionally, I find the resident services director curt, unengaged and lacking empathy. There are, however, some very good caregivers and other staff but there is much discontent due to the leadership.Update:In response to the business comment: I contacted the care line prior to posting the review but it went unanswered, as did concerns to senior management.

From our very first visit to Arden Courts of Fair Oaks, the staff was warm and welcoming. All our questions were answered thoroughly. The total number of residents were divided into into smaller neighborhoods, making it easy to get to know neighbors and staff. The individual neighborhoods were cheerful and appealing, each with a dining room, kitchen and lounge. We found the care givers to be kind and compassionate, doing all they could to bring out the best in each resident. I highly recommend Arden Courts at Fair Oaks for anyone with memory care challenges.

We are very happy with the care our father received at Arden Courts of Fair Oaks. The staff is very caring, there are many activities for the residents to enjoy, and it is a warm, nurturing and cheerful environment.