Name: Alta Ridge Assisted Living of Sandy
Address: 1360 E 9400 S, Sandy, UT, 84093
Telephone: (801) 571-1010
Rating: 3.3878

Senior Home Near Me

Alta Ridge Assisted Living of Sandy

49 Reviews

Reviews

Claim

Unclaimed

Alta Ridge Assisted Living of Sandy Reviews

Amazing Reviews:

Sort by:

Glenn Miller

Seems to be a definite decline in quality care with new site administration. Previously had a stable, well-trained staff, with a prompt response to residents, repairs made quickly, attention to details, and food always ordered and available -- a very smooth running facility. In the last few months it seems that the staff may or may not show up or do their job with no consequences, facility looks dirty (dishes left on tables), showers may not happen or as scheduled. Many residents seem anxious about the quality of care they're given now. Hopefully this can soon change.

James Warlaumont

My sister recently moved to Alta Ridge at Sandy. The move went well and the care has been great. The building is clean, well kept and secure; the services are prompt; the management is responsive and the staff is caring. I give it a strong recommendation.

John Dongkon

This is a real review, not an employees perspective who works here and is told by management to leave positive reviews. BEWARE. When you pay close to $4K/month to put up a loved one in a facility, youd think the management would create a positive environment where employees want to care for the residents who live here. But thats NOT THE CASE here. Im shocked the owners of this building havent spoke to any of the families or employees when the boss isnt around. I pulled one of the care team members aside in the parking lot one day after being extremely frustrated, and come to find out the administrator creates a hostile, unprofessional, controlling, ego-filled hierarchy that disables lower level employees from being empowered to provide decent care for our family members who live here. I cant believe we even started a relationship with this facility. Worst decision of this part of our lives.

Maria Currier

I was impressed by the medical staff who really listened and cared about my mothers needs. Im grateful for that.

jenny kilpatrick

The staff is friendly and great the management is supportive. Residents concerns are addressed and taken care of quickly. They have the best nurse on staffed Ive ever come across.

Val giles

My mom was put into 3 different rooms before she finally got settled. Then the room was much smaller then the first two. In the moving around he bed go broke and was never fixes. And now she has sugar ants all over her nightstand. We will see how things go.

Anonymous Person

I would not reccomend this facility to anyone. The administrator is described as a dictator who has no concern for the residents or staff. The care staff receive threatening messages several times a day from the administrator and are treated very poorly, for example they are not allowed a lunch/dinner break during their 8 hour shifts (which is illegal). Residents are pressured to go onto hospice because the company that owns this building also owns the home care company that operates out of these buildings. Once they are on hospice they are denied medical care even in the most extreme situations like a broken nose that desperately needed attention but nope, theyre on hospice. The administrators husband was recently hired as the maintenance guy and could not care less about the residents or their needs. He has several times been over heard responding to maintenance request with obscenities and flat out refusing to fix problems. The food is terrible they are only offered one option which is usually something very basic like a grilled cheese sandwich. If they dont like the option for dinner, usually their only other choice is a pb&j. For the amount of money the residents pay they should be offered much better care than at Alta Ridge. Please save yourself the trouble and look elsewhere.

justice corwell

My grandma lived here and they made the last few months of her life amazing! The staff and management was so wonderful. I couldn't have asked for a better experience. I would highly recommend this place to anyone looking for a loving welcoming environment for one of their loved one.

Lindsay Cox

Wow! So impressed by how amazing this assisted living is. Magen is the administrator and she is the most kind and caring person around. Couldnt ask for a better person to lead a team of professionals caring for our elderly population. The building is always clean and inviting and they are always providing so many fun activities to keep everyone entertained. The food is top notch and the staff is very friendly. I would highly recommend this assisted living to anyone looking for a place for their parent or parents to live.

Rai Wilson

Alta Ridge is operated by a great group of individuals. The owners of SAL Management not only have a genuine passion for senior citizens, but they provide their team with a wealth of knowledge based on experience. Each of them has held a variety of positions, within the industry, that allows them to relate to their team and shape their communities in a way other industry leaders cannot.The administrator, Magen, has many years of experience in both the industry and in her position. This is a challenging and never-ending role, that she has fully dedicated herself to. On many occasions, she is at the community after hours, helping her team and ensuring that things behind the scenes are in order. Even when she is not on-site, she is very assessable. It is impossible for one person to be everywhere at one time. However, Megan takes her job very serious and when made aware of an issue, she addresses it quickly and appropriately. She is constantly working to ensure that Alta Ridge is the best community. In addition, several members of the Alta Ridge team have worked in this community for many years. This shows their love and commitment to not only the residents, but also, the families, coworkers, and community itself.To many family members, Alta Ridge is more than just a place to visit Grandma, its a second home. Often times you will see a family member volunteering with resident outings, lending a hand to the team in a busy moment, and bonding with other family members, staff, and residents. This is rare for assisted living and something Alta Ridge should be proud of.Overall, Alta Ridge provides residents with affordable care in a safe, well-maintained, and loving environment.

john walker

The management is lacking in pretty much everything. Poor communication, no problem solving skills, high turnover of employees, unwillingness to provide basic care for the elderly. My grandmother is constantly neglected and ignored by staff members. She has been a resident at other assisted livings and this is by far the worst. Please improve your care and realize it is heart breaking to the family of the residents to see how their loved ones are treated by you.

Emily Midgley

Since ownership recently changed, care has been horrible! My grandmother is not being bathed because they ask if she wants a shower or not. She is a 93 year old with severe dementia, she is not cognizant enough to know when she wants a shower. We discovered that when grandmas sheets are soiled, they are not changed, but aired out. This amounts to leavin the wet sheets on the bed and opening the window (even in the bitter cold spell we are having). Our family wants to share these experiences with other families so they avoid the same fate. We are moving grandma home until we can find a safe and comforatable place to provide the high level of care she needs.

emma fullmer

As soon as I walked into the facility, it did not feel like it was a home. As it should. I would not recommend putting your mother or father here. There are much better facilities.

Jennifer Poulter

Great Community! The staff is very friendly and professional. The building is beautiful and clean. I would recommend Alta Ridge to anyone who need placement for their loved one!

Concerned Citizen

I wouldn't believe any of the 5 Star Reviews. The MAJORITY of them are from employees who are asked to leave them. Not a very honest way of doing business if you ask me. Seems like a huge conflict of interest.

Lorie Faber

I highly recommend Alta Ridge community! The feeling you get from just walking through the doors of this beautiful place gives you a feeling of warmth. You can feel the love and closeness of eachother. (Residents, families and staff) When I think of Alta Ridge this is what I think ' The residents at Alta Ridge do not live in someone's place of work. The employee's of Alta Ridge, work in the Residents home!' Beautiful building, friendly staff, happy residents!!!

Steven Purhonen

Im POA (Power of Attorney) for my sister whos had a difficult life, now made more so with ever-worsening memory.From day one every staff member Ive met has been courteous, earnest and professional. The facilities are clean and orderly; not a mansion, but more importantly, comfortable, warm and homely. Ive been most impressed by the Manager, Magen. Wow! What a tough job. She attends to details without complaint or any hint of reluctance in her voice. If I was being cared for I certainly would want her in charge.

Bradley Holmes

Alta Ridge is a great community with a very convenient location. The staff really care about making sure the residents are in good hands at all times.

Erin Curtis

My parents both lived at Alta Ridge and we loved having them there. The staff was wonderful to us. My parents lived one year in the Sandy Assisted Living Center and then moved across the street in the Alzheimer's unit for another 3 1/2 years. I always felt listened to and cared about at both places. I recommend them all the time to friends who need a place for parents.

Ashton

Beautiful community with great staff. You can tell everyone there takes pride in what they do.

BRENDA LUCAS

My Mom has been in this community for 3-1/2 years and is happy and content. I appreciate the staff, led by the current Administrator, JoAnn Werneth, taking such good care of her needs. Today, I happily give 5 stars as JoAnn has worked hard to make the community a good place to be. At times I have had to make requests for additional oversight for my Mom, and JoAnn made sure the requests were implemented. JoAnn also fixed a minor leak in my Mom's bathroom since maintenance couldn't be there timely. She truly wants to make sure the residents are taken care of.Yesterday I heard distressing news that JoAnn provided her resignation and I would be shocked and disappointed if SAL Management accepted it! Before JoAnn arrived, the community was without an Administrator and you could see the difference in some of the staff without a strong leader. Managing an Assisted Living is no easy task, yet JoAnn has worked hard to make the community a better place. I can only hope my Mom continues to receive the care she needs, and deserves.

Ally Vieyra

Came to visit my grandma last night during dinner time there were two new aids trying to figure things out the Med tech and the other experience aid were outside In their Car for hours a family memeber was cleaning up after dinner all the residents were just left there. Its a good facility they just need supervision at night and aids that actually want to work not hide in their car. What if someone started choking during dinner no one was around. the call light kept going off for about 20 mins this place is a joke at night.

Heather Reeves

Alta Ridge is a beautiful community. It is very clean with a great atmosphere. I was impressed by the activities when I visited. Magen leads a great team of professionals who understand true service.

Breanna McWillis

Alta ridge is a great place!! Beautiful building and the staff is wonerful. Look no further!!

Bill Robertson

I went in to visit my Mother, and what seemed to be the med tech, which I later found out was the RCC, was seen drinking out of a cup to see if the coffee was too hot, and then proceeded to give the resident the cup without getting a new one. That same day she was seen dipping her finger in one of the bowls of soup that was being served for dinner to see if the soup tasted right. The Chef asked if he needed to get her a new cup but the RCC said no and continued to serve the resident food that had been contaminated. I reccomend reviewing your choice in staff selection. I have never seen this happen before at this company and am very disappointed with how let go this place has become.

Nels Hammer

Quiet, clean environment. Helpful staff. Very well managed.

Bilal Cader

Not satisfied with this place in the slightest, would not recommend.

Brandon Mark Stout

This is among the more classy assisted living places in the valley.

Addy Silva

Amazing staff & happy residents!

Jason Mendenhall

Amazing Staff and Great Location!

Rory Milne

Such an amazing community!

Jaeden Herrick

I wouldnt bring my parents here at all. not worth it

Christian Fairbanks

They killed my grandma

Rosa Gamarro

Good assisting living

Catherine Bigham

Brandy Hall

Tialar Sokol

Alyena Angell

Galen Frickey

Nikki Tran

Andy Wold

Penisoni Havili

Amanda Bickmore

Thordis Hall

riah

Lauren Carlile

YMC-DAB420

Matthew Shaw

Cindy Fey

Rate and Review Your Experience

Please select at least one star!

An error occured, please try again later.

Nearby Enrolled Agents

Alta Ridge Assisted Living of Sandy

1360 E 9400 S, Sandy UT, 84093

Call now: (801) 571-1010

altaridgeassistedliving.com

Unclaimed

Alta Ridge Assisted Living of Sandy Reviews

Rate and Review Your Experience

Nearby Enrolled Agents

Arbor Gate Associates

Bureau of Indian Affairs

Community Housing

Desire for Healing, Inc.

Friendship Meals

Garden Place Red Bud