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Round Rock, Texas
Reviews
19 reviews
Cheryl Yancy
In due season , what they've sowed they will reap
A D
I had my loved one at Wyoming Springs for over 5 years and sad to say had to move them out. I am having to change my review from a 5 star to a 1 star now that Donna is gone. The care is terrible and the staff turnover that was forced by corporate is beyond unacceptable. How SCC is managing the place and allowing the things to go so far down is terrible. It is sad to see such a beautiful community go down so fast. My loved one missed meals, the Ac was broke and no one cared nor followed up. I hope they can get their act together. Good luck.
H Finn
The staff is excellent. The hardest part of a facility like this is finding & keeping caring, dedicated staff. This has been wonderfully accomplished. The infrastructure is out of the on site management control tho. Daily maintenance appears quite acceptable. I visited for a week everyday. Had meals. Interacted with residents & staff. Absolutely first class. Ownership needs to be sure building is properly maintained, ie. HVAC system (ducting, filters) & carpet maintenance. Both need attention imo but that is ownership responsibility. On site maintenance personnel are best resource for ownership to consult.
Stoney
We have chosen Wyoming Springs to move our dad into and could not be happier. The staff are warm and caring and made the transition so smooth. I would call them ' angels'. Donna has taken time and communicated with us every step of the way. She has trained her staff well. Jennifer and Shannan are on top of things. The staff are always smiling and happy to be there. The food is great. Lydia keeps the place hopping. I can't say enough good things about Wyoming Springs. If you are looking for an Assisted Living our family says 'Look no further this is the real deal'.
Susan Lee
Both of my parents are at Wyoming Springs since May 2017-my father is in Assisted Living and my mother is in Memory Care. This is a beautiful place with good food and caring people who truly love and watch out for my parents. They are like family to us and we are so grateful for their compassion and care.
