Westward Trails Nursing & Rehabilitation

I am the new administrator at Westward Trails. We care at Westward Trails!

Please do not take your family members to Westward Trails. It will be your biggest nightmare!! Let me just say Rose is the biggest problem there!! Im not one to write reviews but this is something that has hit me very hard with my grandmother being at this nursing home..I do know all nursing homes have there problems but this place is OVER THE TOP WITH PROBLEMS!!

If you don't care what happens to your family then this is the place for you! Administrator..Rose is a rude unprofessional upper management. She doesn't care about you or your families concerns or well being she says what you want to hear in order for you to get out of her face. CNAs on the morning shift are rude very unprofessional and do what they want. The second shift is usually short handed but honestly are the BEST and HARDEST workers. The aides and nurses all seem to work great together to make the shortness of staff bearable. Ray Ruthie Poppie Lily Cynthia and this red head black chick really is what makes me keep my grandmother there. They are the CNAS med aide and nurses that do more than they should when they are short staffed. They are the shift that actually talks to not just my grandmother but other residents as well. Lily is sweet and always makes everyone laugh. The red headed lady i think courtney she is the backbone she knows her stuff and ive seen so many residents joke with her and even seen 2 men from 300 hall personally go get her to change their mother... She did with NO problem. The housekeeping is HORRIBLE looks like the floors havent been cleaned in days! Pretty much everu hall stinks except 200 hall.