Katy, Texas
Reviews
10 reviews
Jaz H
Francois Den
Jasmine Harvey
Lana Jezierski
My father stayed at this facility for 10 months. The care he received was very good. When he entered Veranda, he just had a terrible fall and could only walk with a walker. Within a couple of weeks, he was walking on his own and looking very healthy. The staff is very kind and attentive. However, the management was very stubborn and hard to work with. Upon some issues we had when giving the required notice to break the lease, the owner refused to talk to me; even after calling and emailing her directly. She only passed me off to one of her supervisors. I was amazed and disappointed in how poorly this facility is owned and operated. It is for this reason that I only gave Veranda House 3 stars.
Sharita McCants
