Sundance at WoodCreek Premier Memory Care

I have been very pleased with the level of care that my mom has received at this facility beginning with her early January move-in date. The management and staff are friendly and professional. While I have not seen my mom in person since the beginning of March, I have been able to weekly skype and talk with her through her apartment window a number of times. Somewhat surprisingly, she seems as happy, if not happier, as when I was seeing her in person which suggests that she is being well cared for during this difficult time. The staff is accommodating as far as setting up these visits in addition to being good with respect to getting her the needed supplies that I drop off. The procedures in place for family members appear well thought out as far as social distancing, interaction, and communications go. Any medical issue has been relayed to me promptly and addressed in the same manner.

I highly recommend this facility for Memory Care. They care. Each resident is treated as an individual, with respect, courtesy, patience and kindness. It is a clean, cheerful, casual environment. There are horror stories now, about Covid19 running rampant through nursing homes and care facilities. This facility locked down the minute the virus was declared a pandemic. The staff is screened on entry to the building. To date, none of the residents or staff has shown any symptoms of the virus.I have not been able to physically see my husband since mid-March. The directors set up a schedule for Skype and/or Facetime. I talk to him 3 days a week. I can see that he is happy, cared for and relaxed. That is a credit to the staff.