Sedro Trail Assisted Living & Memory Care

After putting my wife in a care facility close to our home i realized that we were in the wrong place. Then i moved her to Sedro Trail Assisted Living and she and i were much happier. A caring owner, and staff were able to give her the quality of life she deserved until her passing. I am very thankful to everyone at Sedro Trail for their compassion , love , and care for my wife.

We have only praise for Sedro Trail. My husband was a resident there for the last months of his life. It was a gift to have such professional , compassionate people taking care of him. The owner and her manager are with the residents and know them well. The staff is so supportive and positive. Everyone is treated like family. The home and large landscaped lawn allow for the residents to come and go freely.. There is no other place in the Austin area that compares to this home. Sedro Trail is five star in every respect. I can say these glowing things since we had two unfortunate experiences before coming to Sedro Trail. One at a small home-like memory care facility where his care was less than ideal as advertised. We had to bring him home after three days. The other one where he was a resident at a larger place where the ratio was one caregiver to 10 residents, an impossible task at times when dealing with mentally challenged residents. We were relieved when Sedro Trail called to say that a room was available for my husband. We have only good memories of my husband's time there. Thank you Sedro Trail, one and all.

Regarding the owners response: 1) notice how she ignores a residents right to privacy, 2} notice how shes ill-prepared and seems inconvenienced by our request for the care as assessed and advised by a doctor [2 people to assist with transfers- not at all times; this was not provided at Sedro and resulted in injury] and 3} rather than addressing her failure to honor her word, she instead mentions negotiating a price - something that wouldnt be necessary, or possible, if she was transparent, upstanding and confident of what she charges for the service. Unprofessional, irresponsible, insincere.Original post: Dont fall for the owners charming, but disingenuous, story-telling and demeanor. She will brag about their staff-to-resident ratio, but the quantity doesnt manifest into quality care. While there are a couple of very caring employees, they do not (and cannot) provide the majority of the care in a 24/7 environment. Most employees here are inexperienced and the turnover rate is high (even observed within the brief time that I visited). High turnover rates are almost always due to unfair treatment from business owners and its not a stretch to then imagine how the residents are treated. If you want your loved one to get quality attention and care, look for a facility that is classified as a skilled nursing facility; they must meet higher educational and qualification standards than an assisted living facility. Also, if you decide this is the place for your loved one and you come to an agreement with the owner about anything, get it in writing. Although she admitted she made an agreement, she said she wasnt going to honor it and didnt have to because she didnt sign anything. That behavior wouldnt be surprising from some business owners, but its particularly appalling in this line of work. Resources abound on the Internet; I wish I had had more time to research this properly. There are numerous lists on the web of questions to ask when researching living facilities; to them, Id add: 1) ask questions about the staff, i.e. their education, certification, professional experience, longevity with the facility, etc. - these are the people who will engage with your loved one on a daily basis, so youll want to know how they are qualified 2) visit unannounced and ask for a tour and 3) look for a visitor and ask them what they like/dislike about the care their loved one is getting.

Phenomenal care - only the best for our father! This assisted care house (not FACILITY) was a really wonderful option for us when it was no longer safe for my father to maneuver around at the house. The house and back yard were great for our family, including my young children, to frequently visit. My kids would have never been able to spend so much time with their 'Papa' at a nursing home type of environment. The staff really cared about my Dad, and that is key to being at peace with having to move a loved one out of their house. They were able to adapt the level of care as his disease progressed, and had all the resources and knowledge to make the process as comfortable as possible for him and our entire family. We will always have a special place in our hearts for the people at Sedro Trail.