Good Samaritan Society - Lake Forest Village

This is not the best place to work. If youre not a nurse or in management, the administrator walks right pass you like youre invisible. This is a place of rank that treats people they feel are ordinary, like trash. Its a very racist, hostile environment. Im just waiting to finish school then Im out of here!

I have worked for this company 23 years and love my job and the people I work with.

AVOID LIKE THE PLAGUE!!! My grandfather with Alzheimer's was discharged after a FALL and back fracture in the hospital to this Good Sam location for inpatient rehabilitation. They did not provide a walker like the hospital said they would despite his discharge instructions stating he wasn't to walk without one. His bathroom smelled to high heaven of urine and they had a CLOTH lazy boy recliner in his room which is absolutely disgusting as it's impossible to sanitize between patients!! After we fed him, had him ready for bed, set the bed alarm, and informed the staff we would be back, my grandmother and I went to dinner and came back to find out he'd been wandering the halls, bed alarm going off incessantly with no caretakers in sight, no walker, etc. We opted to pull him out Against Medical Advice (AMA) ASAP and the on-call nurse supervisor made it abundantly clear how annoyed she was to have to come in to handle our case. SO rude to us!! No apology offered despite the obvious safety negligence. Despite their physical therapist saying they would, they did NOT provide a walker or wheelchair to assist him down the 2 very long hallways to the car at discharge, so my 84 year old grandmother and I helped walk him in his back brace with multiple breaks along the way to the car despite the fact that had he fallen INSIDE their facility, there would have undoubtedly been a lawsuit. It's a wonder this place is still in business. I hear the Denton Village north location is a night & day difference from this place though. Unless your loved one is wheelchair bound and requires simply meds passed, do NOT take them here!!! Home health service less frequently is better than the 'around the clock' inpatient treatment here!!!

Great staff, facility and experience!